Employee Handbooks for Residential & Domiciliary Services

An employee handbook is an important communication tool between you and your employees.


Care Home and Domiciliary Services Employee Handbooks

W&P's comprehensive handbooks assist you in clearly explaining your expectations for your employees, and describes what they can expect from your organisation. They describe your legal obligations as an employer, and your employees' rights.


The Residential Handbook Includes:

1. Introduction

1.1 Welcome to Anonymous Care Ltd.
1.2 Equality and Diversity Statement

2. Confidentiality

2.1 Service User Information
2.2 Examples of Confidential Information
2.3 Breaches of Confidentiality

3. Safeguards

3.1 ID Badges
3.2 Handling Service User's Money
3.3 Acceptance of Gifts
3.4 Statements to Relatives
3.5 Abuse

4. Staff Guidance

4.1 Standard of Dress
4.2 Smoking Policy
4.3 Hygiene
4.4 Pets

5. Alcohol and Drugs

6. Mobile Phones

7. Dealing with Service Users

7.1 No Duty will be offered to an employee until they receive full induction training and all other necessary training
7.2 Spot Checks
7.3 Recording
7.4 Tasks
7.5 Medication
7.6 First Aid emergencies
7.7 Manual Handling
7.8 Risk Assessments

8. Death of a Service User

9. Challenging Behaviour


[ PART 2 ]


1. General Terms of Employment

1.1 Remuneration
1.2 Probationary Period
1.3 Holiday Entitlement
1.4 Sickness/Absence
1.5 Sickness or Incapacity
1.6 Evidence of Incapacity
1.7 Incapacity Payments
1.8 General Social Care Council Codes of Practice

2. Training and Development

3. Employee Contract

4. Disciplinary and Grievance Procedures

5. Policies and Procedures



The Domiciliary Handbook Includes:

1. Introduction

1.1 Welcome to Anonymous Care Ltd.
1.2 Equality and Diversity Statement

2. Confidentiality

2.1 Service User Information
2.2 Examples of Confidential Information
2.3 Breaches of Confidentiality

3. Safeguards

3.1 ID Badges
3.2 Handling Service User's Money
3.3 Acceptance of Gifts
3.4 Statements to Relatives
3.5 Abuse

4. Staff Guidance

4.1 Standard of Dress
4.2 Smoking Policy
4.3 Hygiene
4.4 Pets

5. Alcohol and Drugs

6. Mobile Phones

7. Dealing with Service Users

7.1 No Duty will be offered to an employee until they receive full induction training and all other necessary training
7.2 Spot Checks
7.3 Recording
7.4 Tasks
7.5 Medication
7.6 First Aid emergencies
7.7 Manual Handling
7.8 Risk Assessments

8. Death of a Service User

9. Challenging Behaviour


[ PART 2 ]


1. General Terms of Employment

1.1 Remuneration
1.2 Probationary Period
1.3 Holiday Entitlement
1.4 Sickness/Absence
1.5 Sickness or Incapacity
1.6 Evidence of Incapacity
1.7 Incapacity Payments
1.8 General Social Care Council Codes of Practice

2. Training and Development

3. Employee Contract

4. Disciplinary and Grievance Procedures

5. Policies and Procedures



Purchasing an Employee Handbook

Select either Residential or Domiciliary below and purchase online. Alternatively call our office on 01305 767104.






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