Equality and Diversity Policy

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W&P Health and Social Care Training Centre

W&P is a family run business which prides itself on providing the very best levels of service to its customers. We are passionate about supporting the Health and Social Care sector to improve its services to the most vulnerable people in society. Our aim is to provide a professional, responsive, efficient and impartial service to our diverse customer base. We provide advice and guidance based upon “hands on” experience of the sector which ensures you always get an informed and appropriate response to your needs.

Our product range is up to date, competitively priced, easily accessed and available in various formats to meet your business needs.

Established in 2001, W&P Assessment and Training Centre provides the very best in professional training and CQC Compliance Support for individual owned small and medium sized businesses in the Health & Social Care sector.

Statement of Service

W&P Assessment and Training Centre is a private training organisation which aims to provide a professional, high-quality, efficient and impartial service to all its customers. W&P is sensitive to the diversity of employers & learners, tailoring it’s services and products to meet the needs of the organisation or the individual. We care about our customers and their requirements for prompt, accurate, useful, appropriate responses delivered with accessibility, competence, courtesy, integrity, confidentiality, dignity and equal opportunities in mind.

Aims and Objectives

•  Ensure our standards of training, assessing and internal verification meet Edexcel requirements
•  Researching and utilising sources of funding for the benefit of our clients
•  Ensure our standards of training, assessing and internal verification meet Edexcel requirements
•  Ensure sound business practices are followed using effective management procedures

Diversity Statement

This organisation is committed to the principles of Equality and Diversity for learners, associates and company employees. Diversity is the accepted term which encapsulates equal opportunities for all irrespective of ethnic background, language, culture, faith, gender, age, sexual orientation, disability or any other lifestyle preference which might be a pretext for discriminatory attitudes or behavior. We respect and welcome the varied contributions that individuals can make precisely because of their differences and experiences. We seek to reflect the communities in which we work and enable opportunity for all.

Policy

W&P Training promote and encourage dignity, respect, self worth and self esteem as positive ways of working with all learners, colleagues associates and any external contractual partnerships. We do not tolerate any behaviors that contravene this policy. This means in practice, we do not tolerate the following:
• Inappropriate language
• Verbal assaults
• Threats
• Intimidation
• Racist, sexist, homophobic jokes, including computer generated material.

Policy Aims
W&P Training encourages and promotes an approach which aims:
• To ensure that it’s services are not of an inferior quality on account of ethnicity, sexual orientation or any grounds on which discrimination can occur
• To plan with each learner or their representative what they want and need and how they will be provided with the required service. This will be influenced by the individuals’ gender, culture, personal choices and other characteristics and it should not be assumed everyone wants the same thing
• To develop an attitude of staff awareness throughout the organisation to ensure any form of discriminatory behaviour such as offensive or abusive language does not occur and to robustly communicate that it is unacceptable in whatever form it may take and from whichever person
• To ensure that all complaints or allegations are addressed promptly and properly

This policy will be reviewed and updated as necessary in line with Equality and Human Rights Commission Guidance and Codes of Practice inducting any changes in legislature.

Coverage

We are able to carry out training courses throughout England & Wales. Products and Services for Scotland will be introduced during 2017 – please subscribe to our newsletter to ensure you don’t miss out!