| Forums | Register | Reply | Search | Statistics | Cookie Policy

Follow us on Twitter  Subscribe to W&P's Health and Social Care Training Forums
Health & Social Care level 2 & 3 Forum W&P Care Training Forums / Health & Social Care level 2 & 3 Forum /

level 3 diploma unit 5 cu2550

Author tyler123
Forums Member
#1 | Posted: 11 Apr 2011 22:36
can any one help please i have a mental block on this question explain the importance of an accessible complaints proceedure for reducing the likelihood of abuse????
Author Aunty Sue
Forums Member
#2 | Posted: 12 Apr 2011 16:50
Hi tyler123,

If its too difficult to make a complaint the abuse is likely to continue. If its easy to make a complaint the abuse is likely to be dealt with sooner.

If the complaints procedure isn't known or accessible how will staff or individuals know what to do about a complaint?

Hope that helps

Aunty Sue
Health & Social Care level 2 & 3 Forum W&P Care Training Forums / Health & Social Care level 2 & 3 Forum / level 3 diploma unit 5 cu2550
Your Reply
BB code for the Bold Style  BB code for the Italic Style  BB Code for the Picture  BB code for the URL     :) ;) :-p :-(   

» Username  » Password 
Only registered users are allowed to post here. Please, enter your username/password details upon posting a message, or register first.
 Forgot password?