Hi Louise. You need as much information as possible about the individual's communication needs to ensure that their wishes and needs are met. In my work setting we get an 'easy care' plan before the individual arrives. This tells us of any specific needs the individual has on all aspects of their care. We then complete care plans, with the individual, to support them during their stay. Observing their interaction with others is a good way of finding out information also. Talk to the individual, their family/carers, other professionals involved in their care. If aids are needed (hearing aids, picture cards, pen and paper) make sure that these are available. If language is a barrier maybe learning a few words of their language would help. If their needs change you need to adapt to the changes. Hope this helps Teens x |