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Health & Social Care level 2 & 3 Forum W&P Care Training Forums / Health & Social Care level 2 & 3 Forum /

im stuck on supporting individuals with multiple conditions

Author melanie
Forums Member
#1 | Posted: 18 Jul 2012 13:02
Q. Explain the steps to take when actions may be outside of the scope of own role and responsibilities.

Is that report to your line manager as simple as that ???????
Author milly2203
Forums Member
#2 | Posted: 18 Jul 2012 19:30
Hi, yes, report to your line-manager but that's not all!
If an individual asked you to do something which wasn't part of your job you could.....?
Refer to their Support/Care Plan for clarification/to support you with informing the individual why it wasn't possible, seek assistance from a colleague (senior?) Refer to your employers' Policies & Procedures, Guidelines, Risk Assessments. Advise the individual that you would try to find out who could help them: work in partnership with others within your team or other professionals, such as community nurse, benefits advisor, physiotherapist, & keep the individual informed.

This relates to Role of Health & Social Care Worker

http://www.cis-assessment.co.uk/docs/pdf/St1_wkb.pdf
2.2 Understand why it is important to work in ways that are agreed with your
employer

Author melanie
Forums Member
#3 | Posted: 19 Jul 2012 10:36
ok thanks
Health & Social Care level 2 & 3 Forum W&P Care Training Forums / Health & Social Care level 2 & 3 Forum / im stuck on supporting individuals with multiple conditions