Rating: Excellent

Date: 22/01/12
Name: Margaret Walker
Company Name: HICA

Well structured loads of information provided, could see no improvement needed - Very good trainers.

Rating: Very Good

Date: 22/01/12
Name: Kevin Hopkins
Company Name:HICA

Very informative good knowledge helped me understand PCA much more.

Rating: Excellent

Date: 22/01/12
Name: Lynn Allwood
Company Name: HICA

More Awareness on expectations re CQC outcomes. Additional info gained on access to publications in relation to compliance. Course given at steady pace, clear, concise and factual.

Rating: Excellent

Date: 22/01/12
Name: Donna Jackson
Company Name: HICA

Clear understanding of outcomes and compliance.

Rating: Very Good

Date: 22/01/12
Name: Kerry Shepherd
Company Name: HICA - Overton House

Good information - time for knowledge gathering with others - time to work on pca's what's expected. Food for thought - very helpful resource information

Rating: Excellent

Date:22/01/12
Name: Karen Nicholson
Company Name: HICA

Really enjoyed this training - very informative, clear, concise and understandable - enjoyed the group work.

Rating: Excellent

Date:22/01/12
Name: Lisa Harding
Company Name: HICA - The Rownas

I have learnt about outcomes for individuals and how this relates to the CQC guidance for compliance. It will be great value to me when completing the PCA's for my service and the information required. Found the course very informative and gave me good knowledge on completing PCA's.

Rating: Very Good

Date: 22/09/11
Name: Kevin James Hannaford
Company Name: Community of St Antony & St Elias

Info on PCA will be of good use. Alot of additional info some of which I wasn't aware of I will put to good use.

Rating: Excellent

Date: 22/09/11
Name: Jamie Walker
Company Name: Community of St Antony & St Elias

Much greater understanding of not only the new PCA tool, but also the laws and legislations which are currently being changed.

Rating: Very Good

Date: 22/09/11
Name: Mrs Betty Boundy
Company Name: Garson House Care Home

More confident to start my PCA. It was really good to know that what we received would help us through the mine field.

Rating: Very Good

Date: 22/09/11
Name: Barbara Haywood
Company Name: Lycette Care

It has made me focus on achieving the new standards to ensure that our company achieves a standard of excellence.

Rating: Very Good

Date: 22/09/11
Name: David Stacey
Company Name: Community of St Antony & St Elias

Clear idea about PCA and related changes as CSCI has become CQC. More confident about approaching and completing. Very helpful day, thank you.

Rating: Excellent

Date: 22/09/11
Name: Sarah Williams
Company Name: Lycette Care

Really good practical tips as to how to approach PCA tool, will take a lot back with me, thank you.

Rating: Very Good

Date: 22/09/11
Name: Kerry Goodman
Company Name: Community of St Antony & St Elias

More of an idea about what is expected of me to complete the PCA.

Rating: Very Good

Date: 22/09/11
Name: Ian Haylord
Company Name: Lycette Care

Use of PCA. New social care act.

Rating: Very Good

Date: 22/09/11
Name: Kate Thorn
Company Name: Modus Care Ltd

Very useful information in addition to the core PCA elements of the workshop.

Rating: Very Good

Date: 22/09/11
Name: Matt Escott
Company Name: Community of St Antony & St Elias

Feel a lot more confident about tackling the PCA now.

Rating: Excellent

Name: Catherine O'Donnell
Company Name: Ayletts

Definitely more familiar and have better understanding of documentation needed for new inspection visits. Most valuable and a great head start.

Rating: Excellent

Name: Debbie Watkins
Company Name: AQS Homecare

I now think I understand and now can move forward in compliance. Felt very comfortable with the course and was put so it could be understood.

Rating: Very Good

Name: Sandra Joyce
Company Name: Tudor Cottage

Very useful tips on completing PCAs + useful to have opportunity to discuss with other homes - Excellent course

Rating: Excellent

Name: Amanda Reed
Company Name: Magnolia House

I found this course very detailed and of great interest.

Rating: Excellent

Name: Rachel Shears
Company Name: Sunningdale House

Understanding better what to include in Compliance. Reassured that we follow correct procedures and evidencing. Very much appreciated. Further courses would be greatly valued.

Rating: Excellent

Name: Jason Leseure
Company Name: Assisted Living South West

A Better understanding of PCA tool.

Rating: Excellent

Name: Denise Peach
Company Name: Hill House

Learnt about the new regulations, very valuable. Enjoyed the day feel that I have learnt a lot.

Rating: Excellent

Name: Greg Underwood
Company Name: Assisted Living South West

Fantastic! Real big help Thank you!

Rating: Excellent

Name: Fiona Warren
Company Name: AQS Homecare

Understand the outcomes and regulations and what I have to do. Excellent.

Rating: Very Good

Name: Mary Horsfield
Company Name: Stonehaven Health Care Ltd

How to fully fill in the PCA Tool form all areas covered

Rating: Excellent

Name: Diane Lawson
Company Name: Croll Group

Clarity of the Essential Standards and what the CQC are looking for in evidencing the outcomes of the provider compliance assessment. I was very satisfied with the workshop. Thank you for a very informative day.

Rating: Excellent

Name: Fiona Waren
Company Name: AQS Homecare

Better understanding of the PCA tool. Excellent I would recommend to all managers of Social Care

Rating: Very Good

Name: Elaine Barnes
Company Name: Credence Care Ltd

Excellent tutors extremely knowledgeable and full of relevant information. Very useful lots of information and references to more help - Excellent cannot think of any way to improve

Rating: Excellent

Name: Louise Cousins
Company Name: Barrow Down Support Services

How to complete PCA information required

Rating: Good

Name: Dawn Jones
Company Name: Netherhayes

Helped to reinforce policy issues and guidelines

Rating: Very Good

Name: Lorna Wilson
Company Name: Adelaide Lodge

I have learnt that when filling forms for CQC to put lots of details, which I will do in future.

Rating: Very Good

Name: Derek Page
Company Name: Westcountry Housing

Helped for me to understand the practical steps I need to undertake in completing the Compliance Tool.

Rating: Excellent

Name: Josephine Fitz
Company Name: Elmwood

Rating: Excellent

Name: Samantha Paddon
Company Name: Assisted Living South West

Rating: Very Good

Name: Claire Selby
Company Name: The Pines

Very good valuable for filling in PCA

Rating: Very Good

Name: Mandy Larcombe
Company Name: Tudor Cottage

Rating: Excellent

Name: Debbie Watkins
Company Name: AQS Home Care

To enable me to comply with CQC regulations with a language that is understandable

Rating: Very Good

Name: Kath Weeks
Company Name: Pines Homecare

Good insight into new system

Rating: Very Good

Name: Melanie Godbeer
Company Name: Adelaide Lodge

Rating: Very Good

Name: Mandy Harcombe
Company Name: Tudor Cottage

Rating: Excellent

Name: Monika Mudiova
Company Name: Rest Haven Residentiall Home

Rating: Excellent

Name: Sally Clark
Company Name: Croll Group

Have learnt and been given an insight into the PCA and feel more confident about completing, enjoyed the course very much.

Rating: Excellent

Name: Peter Hall
Company Name: Lilacs Residential Home

Greater understanding of outcomes

Rating: Excellent

Name: Tanya Crosby
Company Name: Croll Group

Changes RE Essential Standards / compliance: How to approach this in most time efficient manner, identified areas which require looking at.

Rating: Excellent

Name: Carole Armitage
Company Name: Croll Group

The trainer made the new standards easy to understand which was very nice as this is something i need to know. I felt very uptight about the day, but now feel more confident to make these changes.

Rating: Very Good

Name: John Collier
Company Name: Kisharon Adult Service

How to approach the outcomes in a structured manner!

Rating: Very Good

Name: Sarah Jennings
Company Name: Silverleigh Care Home

Always wanting to understand ever-changing improving elements of CQC that have impact on how I run my home.

Rating: Excellent

Christine Collins - Carlisle Lodge
Clarified many issues to enable us to give an even better service. Very well presented and made a difficult subject interesting