Rating: Very Good

Date: 22/09/11
Name: Kevin James Hannaford
Company Name: Community of St Antony & St Elias

Info on PCA will be of good use. Alot of additional info some of which I wasn't aware of I will put to good use.

Rating: Excellent

Date: 22/09/11
Name: Jamie Walker
Company Name: Community of St Antony & St Elias

Much greater understanding of not only the new PCA tool, but also the laws and legislations which are currently being changed.

Rating: Very Good

Date: 22/09/11
Name: Mrs Betty Boundy
Company Name: Garson House Care Home

More confident to start my PCA. It was really good to know that what we received would help us through the mine field.

Rating: Very Good

Date: 22/09/11
Name: Barbara Haywood
Company Name: Lycette Care

It has made me focus on achieving the new standards to ensure that our company achieves a standard of excellence.

Rating: Very Good

Date: 22/09/11
Name: David Stacey
Company Name: Community of St Antony & St Elias

Clear idea about PCA and related changes as CSCI has become CQC. More confident about approaching and completing. Very helpful day, thank you.

Rating: Excellent

Date: 22/09/11
Name: Sarah Williams
Company Name: Lycette Care

Really good practical tips as to how to approach PCA tool, will take a lot back with me, thank you.

Rating: Very Good

Date: 22/09/11
Name: Kerry Goodman
Company Name: Community of St Antony & St Elias

More of an idea about what is expected of me to complete the PCA.

Rating: Very Good

Date: 22/09/11
Name: Ian Haylord
Company Name: Lycette Care

Use of PCA. New social care act.

Rating: Very Good

Date: 22/09/11
Name: Kate Thorn
Company Name: Modus Care Ltd

Very useful information in addition to the core PCA elements of the workshop.

Rating: Very Good

Date: 22/09/11
Name: Matt Escott
Company Name: Community of St Antony & St Elias

Feel a lot more confident about tackling the PCA now.

Rating: Excellent

Name: Catherine O'Donnell
Company Name: Ayletts

Definitely more familiar and have better understanding of documentation needed for new inspection visits. Most valuable and a great head start.

Rating: Excellent

Name: Debbie Watkins
Company Name: AQS Homecare

I now think I understand and now can move forward in compliance. Felt very comfortable with the course and was put so it could be understood.

Rating: Very Good

Name: Sandra Joyce
Company Name: Tudor Cottage

Very useful tips on completing PCAs + useful to have opportunity to discuss with other homes - Excellent course

Rating: Excellent

Name: Amanda Reed
Company Name: Magnolia House

I found this course very detailed and of great interest.

Rating: Excellent

Name: Rachel Shears
Company Name: Sunningdale House

Understanding better what to include in Compliance. Reassured that we follow correct procedures and evidencing. Very much appreciated. Further courses would be greatly valued.

Rating: Excellent

Name: Jason Leseure
Company Name: Assisted Living South West

A Better understanding of PCA tool.

Rating: Excellent

Name: Denise Peach
Company Name: Hill House

Learnt about the new regulations, very valuable. Enjoyed the day feel that I have learnt a lot.

Rating: Excellent

Name: Greg Underwood
Company Name: Assisted Living South West

Fantastic! Real big help Thank you!

Rating: Excellent

Name: Fiona Warren
Company Name: AQS Homecare

Understand the outcomes and regulations and what I have to do. Excellent.

Rating: Very Good

Name: Mary Horsfield
Company Name: Stonehaven Health Care Ltd

How to fully fill in the PCA Tool form all areas covered

Rating: Excellent

Name: Diane Lawson
Company Name: Croll Group

Clarity of the Essential Standards and what the CQC are looking for in evidencing the outcomes of the provider compliance assessment. I was very satisfied with the workshop. Thank you for a very informative day.

Rating: Excellent

Name: Fiona Waren
Company Name: AQS Homecare

Better understanding of the PCA tool. Excellent I would recommend to all managers of Social Care

Rating: Very Good

Name: Elaine Barnes
Company Name: Credence Care Ltd

Excellent tutors extremely knowledgeable and full of relevant information. Very useful lots of information and references to more help - Excellent cannot think of any way to improve

Rating: Excellent

Name: Louise Cousins
Company Name: Barrow Down Support Services

How to complete PCA information required

Rating: Good

Name: Dawn Jones
Company Name: Netherhayes

Helped to reinforce policy issues and guidelines

Rating: Very Good

Name: Lorna Wilson
Company Name: Adelaide Lodge

I have learnt that when filling forms for CQC to put lots of details, which I will do in future.

Rating: Very Good

Name: Derek Page
Company Name: Westcountry Housing

Helped for me to understand the practical steps I need to undertake in completing the Compliance Tool.

Rating: Excellent

Name: Josephine Fitz
Company Name: Elmwood

Rating: Excellent

Name: Samantha Paddon
Company Name: Assisted Living South West

Rating: Very Good

Name: Claire Selby
Company Name: The Pines

Very good valuable for filling in PCA

Rating: Very Good

Name: Mandy Larcombe
Company Name: Tudor Cottage

Rating: Excellent

Name: Debbie Watkins
Company Name: AQS Home Care

To enable me to comply with CQC regulations with a language that is understandable

Rating: Very Good

Name: Kath Weeks
Company Name: Pines Homecare

Good insight into new system

Rating: Very Good

Name: Melanie Godbeer
Company Name: Adelaide Lodge

Rating: Very Good

Name: Mandy Harcombe
Company Name: Tudor Cottage

Rating: Excellent

Name: Monika Mudiova
Company Name: Rest Haven Residentiall Home

Rating: Excellent

Name: Sally Clark
Company Name: Croll Group

Have learnt and been given an insight into the PCA and feel more confident about completing, enjoyed the course very much.

Rating: Excellent

Name: Peter Hall
Company Name: Lilacs Residential Home

Greater understanding of outcomes

Rating: Excellent

Name: Tanya Crosby
Company Name: Croll Group

Changes RE Essential Standards / compliance: How to approach this in most time efficient manner, identified areas which require looking at.

Rating: Excellent

Name: Carole Armitage
Company Name: Croll Group

The trainer made the new standards easy to understand which was very nice as this is something i need to know. I felt very uptight about the day, but now feel more confident to make these changes.

Rating: Very Good

Name: John Collier
Company Name: Kisharon Adult Service

How to approach the outcomes in a structured manner!

Rating: Very Good

Name: Sarah Jennings
Company Name: Silverleigh Care Home

Always wanting to understand ever-changing improving elements of CQC that have impact on how I run my home.

Rating: Excellent

Christine Collins - Carlisle Lodge
Clarified many issues to enable us to give an even better service. Very well presented and made a difficult subject interesting