Residential Policies and Procedures for Health & Social Care

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Everything you need…

CQC Compliance

Over 110 comprehensive Policies and Procedures for Residential Services that meet all the  legislation in England.


W&P’s Policies and Procedures are produced in accordance with the following …

  • The Health and Social Care Act 2008
  • The Care Act 2014
  • The Fundamental Standards (Regulations) 2014
  • Criminal Justice and Courts Act 2014.

Ensure your Policies and Procedures are up to date

W&P’s  policies and procedures were released in ebruary 2015  and are updated quarterly.

Purchase a full set of Residential Policies now:

£895.00 – Purchase Excluding 20% tax

.. or browse below for our individual Residential Policies.

Preview the Residential Policies and Procedures

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Key Features of our Policies

  • Training resources for all levels of staff covering Care Act 2014 and New Fundamental Standards
  • Care Act 2014 Statement in all relevant policies
  • Comprehensive introduction to the Care Act 2014 for strategic management
  • Care Act 2014 Impact Statements
  • Related Policies – to assist those who have local authority or NHS contracts
  • Free update service until April 2016 for all new customers
  • Policies reviewed quarterly, updates where required and evidenced for CQC
  • Perfect for small to medium sized businesses.
  • Quick and simple to use.
  • Easy to follow manager’s notes detailing how to personalise and adapt the policies.
  • Provided in word format, making them accessible, easy to review and update each year.
  • Updates are emailed directly to you as legislation or guidance requires.
  • Available to purchase as a complete set or individually
  • No mandatory subscription payment required on purchase.
  • Cross checked to other legislative requirements e.g. Data Protection Act, Immigration and Asylum Act, Disability Discrimination Act.
  • One to one advisors available for all enquiries

The Residential Policies & Procedures Set Includes:

Access to Records and Files
Accidents and Emergency
Accident and Incident Reporting [RIDDOR]
Adult Safeguarding
Advance Care Planning
Alcohol and Drugs
Assessment of Need and Eligibility
Autonomy and Independence
Bariatric Care
Basic Life Support
Bribery and Corruption
Bullying and Harassment
Business Contingency and Emergency Planning
Care and Support Planning
CCTV Code of Conduct
Challenging Behaviour, Violence and Aggression
Clinical Governance Statement
Code of Conduct for Workers
Communicable Infections Management
Compliance Principles
Communicable Infections Management
Compliments (Listening and Learning)
Continuity of Care or Support Workers
Control of Substances Hazardous to Health (COSHH)
Co-operating with other Providers
Corporate Social Responsibility
Data Protection
Death of a Resident
Dementia Care
Deprivation of Liberty Safeguards
Dignity and Respect
Direct Payments
Disability Discrimination
Disclosure and Barring Service (DBS)
Disclosure and Barring Service (DBS) Referral
Dress Code
Duty of Candour

End of Life
Environmental Management
Equal Opportunities
Equality and Diversity
Female Genital Mutilation
Falls Prevention
Financial Irregularities
Financial Procedures
Fire Safety
First Aid
Fit and Proper Persons – Directors
Food Hygiene
Freedom of Information
Gifts and Legacies
Good Governance
Grievance (Staff)
Handling of money – Residents
Handling of Money – Resident Who lack Capacity
Health and Safety
Hot Water and Surfaces
Ill Treatment Wilful and Neglect
Infection Control
Information Security
Information Sharing Protocol
Internet and Email
Isolation Procedure
Job Descriptions and Person Specifications
Key Worker
Legionnaires Disease
Lone Working
Media and Public Relations
Meeting Needs
Mental Capacity Act 2005
Missing Persons
Mobile Phone Use
Monitoring and Accountability
Moving and Handling
MRSA (Methicillin Resistant Staphylococcus Aureus)
Nurse Revalidation
Nutritional and Hydration Needs
Oral Health
Overseas Workers
Personal Budgets
Person Centred Planning
Personal Emergency Evacuation Plan
Personal Safety
Pest Control
Position of Trust
Premises Access – Staff and Visitors
Premises and Resources
Premises General Welfare and Environment
Prevention of Pressure Ulcer
Professional Boundaries
Promoting Continence
Protective Clothing and Equipment
Quality Assurance

Range of Services and the Limits to Responsibility
Record Keeping
Recruitment and Selection
Recruitment of Volunteers
Redundancy and Redeployment
Relatives Friends and Carers
Religion and Belief
Residents Contract
Risk Assessment
Safeguarding Children in an Adult Setting
Safe Use of Bed Rails
Sensory Impairment
Sepsis Awareness
Service Improvement Plan
Social Inclusion
Social Media and Networking
Staff Facilities
Staff Sleep-in
Staff Waking Night
Stress Management
Temperature Control
Training, Development and Qualifications
Waste Management
Young People and Employment