Policies and Procedures for Health & Social Care

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CQC compliance for new and established care services

Comprehensive sets of care policies and procedures for Residential and Domiciliary Services which can be personalised to your business and purchased individually or as a complete set.

Policies & Procedures that meet CQC Regulations

W&P’s Policies and Procedures  are researched and written to meet all the regulatory, legislative and good practice guidance within the Health and Social Care sector in England.

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
  • Care Act 2014
  • Criminal Justice and Courts Act 2014.
  • The Fundamental Standards (Regulations) 2014

Policies and Procedures that keep you up-to-date

W&P’s researchers constantly scan and reviews all the statutory websites and industry publications to track the very latest developments in the Health & Social Care Sector. Each quarter we assimilate all the data collected and update the policies and send all the revised or new policies to our customers who have subscribed to the update service. This is how we ensure our Policies and Procedures are always up to date and CQC Compliant.  The update service is FREE for up to a year when you purchase a full set of Policies and Procedures and to continue with the service it’s just £145.00 (ex vat) per YEAR thereafter. There are no ties, restrictions or contracts – flexibility and choice is our objective. Let W&P do the hard work for you to ensure your Policies and Procedures are always up to date.

Residential Policies

Over 140 Policies and Procedures for Residential Services

Domiciliary Policies

Over 130 Policies for Domiciliary Based Services

Clinical Procedures

Over 50 Clinical Procedures for your nursing home

The Policies and Procedures are designed to be clear and concise and we work really hard to ensure they are as user friendly and as easy to understand as possible avoiding buzz words and acronyms where we can.

Key Features of our Policies & Procedures

Training resources for all levels of staff covering Care Act 2014 and New Fundamental Standards

Care Act 2014 Statement in all relevant policies

Comprehensive introduction to the Care Act 2014 for strategic management

Care Act 2014 Impact Statements

Related Policies – to assist those who have local authority or NHS contracts

Free update service for up to a year for all new customers

Policies reviewed quarterly, updates where required and evidenced for CQC

Perfect for small to medium sized businesses.

Quick and simple to use.

Easy to follow manager’s notes detailing how to personalise and adapt the policies.

Provided in word format, making them accessible, easy to review and update when required.

Updates are emailed directly to you as legislation or guidance requires.

Available to purchase as a complete set or individually

No mandatory subscription payment required on purchase.

Cross checked to other legislative requirements e.g. Data Protection Act, Immigration and Asylum Act, Disability Discrimination Act.

One to one advisors available for all enquiries

View all Residential Policies & Procedures

  1. Access to Records and Files
  2. Accidents and Emergency
  3. Accident and Incident Reporting [RIDDOR]
  4. Activities
  5. Admission
  6. Adult Safeguarding
  7. Advance Care Planning
  8. Advocacy
  9. Alcohol and Drugs
  10. Appraisal
  11. Assessment of Need and Eligibility
  12. Audit
  13. Autonomy and Independence
  14. Bariatric Care
  15. Basic Life Support
  16. Bribery and Corruption
  17. Bullying and Harassment
  18. Business Contingency and Emergency Planning
  19. Care and Support Planning
  20. CCTV Code of Conduct
  21. Challenging Behaviour, Violence and Aggression
  22. Clinical Governance Statement
  23. Code of Conduct for Workers
  24. Communicable Infections Management
  25. Compliance Principles
  26. Communicable Infections Management
  27. Complaints
  28. Compliments (Listening and Learning)
  29. Confidentiality
  30. Consent
  31. Continuity of Care or Support Workers
  32. Control of Substances Hazardous to Health (COSHH)
  33. Co-operating with other Providers
  34. Corporate Social Responsibility
  35. Data Protection
  36. Death of a Resident
  37. Decontamination
  38. Dementia Care
  39. Deprivation of Liberty Safeguards
  40. Diabetes
  41. Dignity and Respect
  42. Direct Payments
  43. Disability Discrimination
  44. Disciplinary
  45. Disclosure and Barring Service (DBS)
  46. Disclosure and Barring Service (DBS) Referral
  47. DNR
  48. Dress Code
  49. Duty of Candour
  50. End of Life
  51. Environmental Management
  52. Equal Opportunities
  53. Equality and Diversity
  54. Female Genital Mutilation
  55. Falls Prevention
  56. Financial Irregularities
  57. Financial Procedures
  58. Fire Safety
  59. First Aid
  60. Fit and Proper Persons – Directors
  61. Food Hygiene
  62. Freedom of Information
  63. Gifts and Legacies
  64. Good Governance
  65. Grievance (Staff)
  66. Handling of money – Residents
  67. Handling of Money – Resident Who lack Capacity
  68. Health and Safety
  69. Hot Water and Surfaces
  70. Ill Treatment Wilful and Neglect
  71. Infection Control
  72. Information Security
  73. Information Sharing Protocol
  74. Internet and Email
  75. Isolation Procedure
  76. Job Descriptions and Person Specifications
  77. Key Worker
  78. Legionnaires Disease
  79. Lone Working
  80. Maternity
  81. Media and Public Relations
  82. Medication
  83. Meeting Needs
  84. Mental Capacity Act 2005
  85. Missing Persons
  86. Mobile Phone Use
  87. Monitoring and Accountability
  88. Moving and Handling
  89. MRSA (Methicillin Resistant Staphylococcus Aureus)
  90. Notifications
  91. Nurse Revalidation
  92. Nutritional and Hydration Needs
  93. Oral Health
  94. Overseas Workers
  95. Paternity
  96. Personal Budgets
  97. Person Centred Planning
  98. Personal Emergency Evacuation Plan
  99. Personal Safety
  100. Pest Control
  101. Pets
  102. Position of Trust
  103. Premises Access – Staff and Visitors
  104. Premises and Resources
  105. Premises General Welfare and Environment
  106. Prevention of Pressure Ulcer
  107. Professional Boundaries
  108. Promoting Continence
  109. Protective Clothing and Equipment
  110. Quality Assurance
  111. Radicalisation
  112. Range of Services and the Limits to Responsibility
  113. Record Keeping
  114. Recruitment and Selection
  115. Recruitment of Volunteers
  116. Redundancy and Redeployment
  117. Relatives Friends and Carers
  118. Religion and Belief
  119. Residents Contract
  120. Restraint
  121. Retirement
  122. Risk Assessment
  123. Safeguarding Children in an Adult Setting
  124. Safe Use of Bed Rails
  125. Sensory Impairment
  126. Sepsis Awareness
  127. Service Improvement Plan
  128. Sexuality
  129. Sickness/Absence
  130. Smoking
  131. Social Inclusion
  132. Social Media and Networking
  133. Staff Facilities
  134. Staff Sleep-in
  135. Staff Waking Night
  136. Stress Management
  137. Supervision
  138. Temperature Control
  139. Training, Development and Qualifications
  140. Vaccinations
  141. Waste Management
  142. Whistleblowing
  143. Young People and Employment

View all Domiciliary Policies & Procedures

  1. Access to Records and Files
  2. Accidents and Emergencies
  3. Accidents and Incident Reporting (RIDDOR)
  4. Adult Safeguarding
  5. Advance Care Planning
  6. Advocacy
  7. Alcohol and Drugs
  8. Appraisal
  9. Assessment of Need and Eligibility
  10. Assistive Technology
  11. Audit
  12. Autonomy and Independence
  13. Bariatric Care
  14. Basic Life Support
  15. Bribery and Corruption
  16. Bullying & Harassment
  17. Business Contingency and Emergency Planning
  18. Care and Support Planning
  19. CCTV Code of Conduct
  20. Challenging Behaviour, Violence and Aggression
  21. Clinical Governance Statement
  22. Code of Conduct for Workers
  23. Collection of Prescriptions
  24. Compliance Principles
  25. Complaints
  26. Compliments (Listening and Learning)
  27. Confidentiality
  28. Consent
  29. Continuity of Care or Support Workers
  30. Control of Substances Hazardous to Health (COSHH)
  31. Co-operating with other Providers
  32. Corporate Social Responsibility
  33. Data Protection
  34. Death of a Service User
  35. Dementia Care
  36. Deprivation of Liberty Safeguards
  37. Diabetes
  38. Dignity and Respect
  39. Direct Payments
  40. Disability Discrimination
  41. Disciplinary
  42. Disclosure and Barring Service (DBS)
  43. Disclosure and Barring Service (DBS) Referral
  44. DNR
  45. Dress Code
  46. Duty of Candour
  47. End of Life
  48. Environmental Management
  49. Equal Opportunities
  50. Equality and Diversity
  51. Falls Prevention
  52. Female Genital Mutilation
  53. Financial Irregularities
  54. Financial Procedures
  55. Fire Safety
  56. First Aid
  57. Fit and Proper Persons – Directors
  58. Food Hygiene
  59. Freedom of Information
  60. Gifts and Legacies
  61. Good Governance
  62. Grievance (Staff)
  63. Handling of Money – Service Users
  64. Handling of Money – Service Users Who Lack Capacity
  65. Health and Safety
  66. Hot Water and Surfaces
  67. Ill Treatment or Wilful Neglect
  68. Infection Control
  69. Information Security
  70. Information Sharing Protocol
  71. Internet and Email
  72. Job Descriptions and Person Specifications
  73. Lone Working
  74. Maternity
  75. Media and Public Relations
  76. Medication
  77. Meeting Needs
  78. Mental Capacity Act 2005
  79. Missed Visits
  80. Missing Persons
  81. Mobile Phone Use
  82. Monitoring and Accountability
  83. Moving and Handling
  84. MRSA (Methicillin Resistant Staphylococcus Aureus)
  85. Notifications
  86. Nurse Revalidation
  87. Nutritional and Hydration Needs
  88. Oral Health
  89. Out of Hours and Emergency on Call Cover
  90. Overseas Workers
  91. Oxygen TherapyPaternity
  92. Personal Budgets
  93. Person Centred Planning
  94. Personal Safety
  95. Personal Shopping
  96. Position of Trust
  97. Premises – Access to Office
  98. Premises and Resources
  99. Prevention of Pressure Ulcer
  100. Professional Boundaries
  101. Promoting Continence
  102. Protective Clothing and Equipment
  103. Quality Assurance
  104. Radicalisation
  105. Range of Services and the Limits to Responsibility
  106. Record Keeping
  107. Recruitment and Selection
  108. Recruitment of Volunteers
  109. Redundancy and Redeployment
  110. Relatives, Friends and Carers
  111. Religion and Belief
  112. Responsive Services
  113. Restraint
  114. Retirement
  115. Risk Assessment
  116. Safeguarding Children in an Adult Setting
  117. Sensory Impairment
  118. Sepsis Awareness
  119. Service Improvement Plan
  120. Service User’s Contract
  121. Service User’s Home Security
  122. Service User’s Records (Home)
  123. Sexuality
  124. Sickness/Absence
  125. Smoking
  126. Social Inclusion
  127. Social Media and Networking
  128. Staff Facilities
  129. Stress Management
  130. Supervision
  131. Training, Development and Qualifications
  132. Vaccinations
  133. Vehicle Car Scheme
  134. Whistleblowing
  135. Young People and Employment Policy

View all Clinical Procedures

  1. Access to Records and Files
  2. Administration Of An Enema Or Suppository
  3. Appraisal
  4. Aseptic Technique
  5. Assessment Of Need And Eligibility
  6. Basic Life Support (Bls)
  7. Bariatric Care
  8. Bladder Irrigation
  9. Blood Transfusions And Iv Fluids Infusions
  10. Buccal Midazolam
  11. Care And Support Planning
  12. Certification /Confirmation Of Death
  13. Clostridium Difficile Infection Control Guidelines
  14. Collection Of Specimens
  15. Confidentiality Of Records
  16. Continence Assessment And Promotion
  17. Death Of An Individual
  18. Diabetes
  19. End Of Life
  20. Enteral Feeding
  21. Extended Spectrum Beta Lactamase (Esbl)
  22. Eye Care
  23. Falls prevention
  24. Foot care
  25. Hand washing
  26. HIV / aids
  27. Hydration management
  28. Infection control
  29. Injections
  30. Isolation nursing
  31. Latex
  32. Measuring blood pressure
  33. Measuring body temperature
  34. Medication
  35. Medication administration via an enterel feeding tube
  36. Mouth care
  37. M.R.S.A. Infection control guidelines
  38. Nasogastric Tube – Intubation, Aspiration And Removal
  39. Nasopharyngeal Wash; (Vacuum Assisted Aspirate Method)
  40. NebulisationNeedlestick Injuries
  41. Nutritional And Hydration Needs
  42. Outbreak Of Diarrhoea And Vomiting (Cause Unknown)
  43. Oxygen Therapy And Pulse Oximetry
  44. Personal Protective Equipment
  45. Potentially Violent Individuals
  46. Prevention Of Pressure Ulcers
  47. Quality Assurance
  48. Rotavirus And Norovirus Infection Control Guidelines
  49. Safe Use Of Bed Rails
  50. Sepsis
  51. Setting Up A Syringe Driver – Mckinley T34
  52. Stoma Care – Stoma Bag Change
  53. Tracheostomy Care
  54. Tracheostomy Ventilator
  55. Urinary Catheterisation
  56. Venupuncture
  57. Wound Management

Preview the Policies and Procedures

Residential Policies

Domiciliary Policies

Clinical Policies and Procedures