Policies and Procedures for Health & Social Care

CQC compliance for new and established care services


Comprehensive sets of care policies and procedures for Residential and Domiciliary Services which can be personalised to your business, bought individually or as a complete set and which match the Health and Social Care Act 2008 requirements as specified in the Essential Standards of Quality and Safety.>


care home policies and procedures manuals                 policies and procedures for safeguarding adults


Comprehensive and Professional Documentation

  • Perfect for small to medium sized businesses.
  • Quick and simple to use.
  • Easy to follow manager's notes detailing how personalise and adapt the policies.
  • A year of free updates (worth 95.00) is included when purchasing a full set of policies and procedures - Find out more about our unique update service >
  • The policies and procedures are set out in alphabetical order for ease of use and ordering.
  • Provided in word format, making them accessible, easy to review and update each year.
  • Updates are emailed directly to you as legislation or guidance requires.
  • Available to purchase as a complete set or individually
  • No mandatory subscription payment required on purchase.
  • The policies and procedures are cross checked to other legislative requirements eg Data Protection Act, Immigration and Asylum Act, Disability Discrimination Act.



Make sure you're buying up to date Policies and Procedures

W&P's policies and procedures are updated quarterly - Last update Sep 2014.






A Policy Update Service Like No Other

As part of the service you will receive...

 New Policies and Procedures that we release to meet changes in legislation (Normally 25.00 each).

 Any policies that we update even if you haven't previously purchased the policy.


All updates and new policies are sent quarterly by email directly to your inbox.
There are no minimum contracts and no cancellation fees.

Our Update Service is included free for the first year when you purchase a full set of policies and procedures. Thereafter and for those customers who purchase individual policies (i.e. not a full set) the service is provided on an annual subscription basis of just 95.00 per year.

Our update service provides you with an easy and affordable way to keep your policies and procedures up-to-date and assists your business with continued CQC compliance.






View examples of our Care Policies and Procedures


Residential...




Domiciliary...







These policies and procedures assist in demonstrating compliance with the Health and Social Care Act 2008(Regulated Activities) Regulations 2010 for Adult Social care providers and all service types designated as "Regulated Activities" under this Act.



Care Policies and Procedures for Health & Social Care Home


In addition they take account of specific guidance detailed in appendix B which is the Schedule of Applicable Publications contained within the Essential Standards of Quality and Safety. Where pertinent, these publications are mentioned in the policies.





Tried and Tested Policies and Procedures

Please take a minute to read the feedback received from Debbie Davies at First Choice Community Support Services

Debbie Davies
Care Home Policies
W&Ps Care Policies and Procedures have saved me a vast amount of time and money. They have proven to be a sound investment and have ensured that our company is in a very strong position with regard to immediate compliance with the new CQC outcomes and regulations.

I have received positive feedback from the local authorities we contract with on the quality of the content within the policies and procedures.

Margaret Ross-Sands is a very knowledgeable person on care matters and has been most helpful in assisting me with any changes that I required to ensure that the policies and procedures fitted in with First Choice's existing ways of working. I receive regular updates from Margaret and have been genuinely impressed with the professionalism of W&P.

I also purchased the complete set of Medicine Management forms. I cannot praise W&P enough for the quality of this comprehensive set of forms. Administration of medication in the community requires strict management to reduce the risk of errors. The feedback from care staff has been very good. They find the procedures easy to follow and this inevitably leads to fewer medication errors.

I highly recommend W&P to any care company, large or small. I doubt if you will find a better partner to assist in the minefield that is CQC compliance.









care home policies and procedures manuals            policies and procedures for safeguarding adults





Please find below alphabetical lists for the RESIDENTIAL and DOMICILIARY SERVICES policy and procedure sets.

Policies and Procedures - Residential


Policy
Access to Records and Files
Accident and Incident Reporting
Advocacy
Alcohol and Drugs
Appraisal
Autonomy and Independence
Bribery
Business Contingency
Care Needs Assessment Procedures
Code of Conduct
Complaints
Compliments 
Confidentiality
Consent Policy
Continuity of Care or Support Workers
Control of Substances Hazardous to Health (COSHH)
Co-operating with other Providers
Data Protection
Dealing with Accidents and Emergencies
Dealing with Challenging Behaviour
Decontamination
Deprivation of Liberty Safeguards Mental Capacity Act
Development and Training 
Disability Discrimination 
Disciplinary
Disclosure and Barring Service (DBS) Policy
Disclosure and Barring Service (DBS) Referral Policy
Dress Code
End of Life
Enviromental Management of Business Premises
Equal Opportunities
Equality and Diversity
Financial
Fire Safety
First Aid
Food Hygiene
Gifts and Legacies
Handling Residents’ Money
Health and Safety
Home Records
Implications of the MCA for the handling of residents’ money
Infection Control
Investigation of Financial Irregularities 
Job Descriptions and Person Specification
Management and Planning Policy
Maternity
Medication
Meeting Needs
Meeting Nutritional Needs
Missing Persons
Monitoring and Accountability
Moving and Handling
MRSA
Notification
Overseas Workers
Paternity Rights
Personal Safety
Premises Access - Staff and Visitors
Preparing a Resident’s Contract
Prevention Of Pressure Sores
Privacy and Dignity
Professional Boundaries
Protective Clothing and Equipment
Qualifications
Quality
Range of Activities and the Limits to Responsibility
Record Keeping
Recruitment and Selection
Recruitment of Volumteers
Relatives Friends and Representatives 
Religion and Belief 
Resident Plans
Resuscitation
RIDDOR
Risk Assessment 
Safeguarding Children in an Adult Setting
Safeguarding of Residents from Abuse
Self Funders and Personal Budget Holders
Services to Direct Payments and Self Funding Residents
Sexuality
Smoking
Social Inclusion Policy
Staff Grievance Procedure
Supervision
Termination of Service
Use of physical Intervention
Vaccinations 
Vulnerable Residents
Waking Nights
Whistleblowing
Working with Residents who Might lack Mental Capacity
Young People and Employment Policy



Policies and Procedures - Domiciliary Services


Policy
Access to Premises 
Access to Records and Files
Accident and Incident Reporting
Advocacy
Alcohol and Drugs Policy
Appraisal
Autonomy and Independence
Bribery
Business Contingency Policy
Care Needs Assessment Procedures
Code of Conduct
Collection of Prescriptions 
Complaints
Compliments 
Confidentiality
Consent
Continuity of Care or Support Workers
Control of Substances Hazardous to Health (COSHH)
Co-operating with other Providers
Data Protection
Dealing with Accidents and Emergencies
Dealing with So-Called Challenging Behaviour
Deprivation of Liberty Safeguards Mental Capacity Act
Development and Training 
Disability Discrimination 
Disciplinary
Disclosure and Barring Service (DBS) Referral Policy
Disclosure and Barring Service (DBS) Policy
Dress Code
End of Life
Environmental Premises Management Policy
Equal Opportunities
Equality and Diversity
Financial
Fire Safety
First Aid
Food Hygiene
Gifts and Legacies
Handling Service users’ Money
Health and Safety
Implications of the MCA for the handling of service users’ money
Infection Control
Investigation of Financial Irregularities 
Job Descriptions and Person Specification
Key safe
Lone Workers
Maternity
Medication
Meeting Needs
Meeting Nutritional Needs
Missing Persons
Mobile Phone
Moving and Handling
Monitoring and Accountability
MRSA
Notification
Out of hours emergency on call cover
Overseas Workers
Paternity Rights
Personal Safety
Preparing a Service user’s Contract
Prevention Of Pressure Sores
Privacy and Dignity
Professional Boundaries
Protective Clothing and Equipment
Qualifications
Quality
Range of Activities and the Limits to Responsibility
Record Keeping
Recruitment and Selection
Recruitment of Volunteers
Relatives Friends and Carers 
Religion and Belief 
Responsive Services 
Resuscitation
RIDDOR
Risk Assessment
Safeguarding Children in an Adult Setting
Safeguarding of Service users from Abuse
Self Funders and Personal Budget Holders
Service User Plans
Service Users Home Records
Service User's Home Security
Services to Direct Payments and Self Funding Service Users
Sexuality
Smoking
Staff Grievance Procedure
Supervision
Termination of Service
Use of physical Intervention
Vaccinations 
Vulnerable Service users
Whistleblowing
Working with Service Users who Might lack Mental Capacity
Young People and Employment Policy




Purchasing your Care Policies and Procedures

You can purchase individually or as a full set.
Residential Policies and Procedures >
Domiciliary Policies and Procedures >






Disclaimer

These policies and procedures are researched, designed and produced by W&P. They will assist you to achieve Registration and / or Compliance with the Regulations and Outcomes and the CQC Essential Standards of Quality and Safety Guidance. Your knowledge and input is essential to make them working documents.
The information contained in it and the contents of the Products are for information and guidance purposes only and shall not be deemed to be comprehensive or to provide legal or other advice of any kind, including as to employment law and practice. For avoidance of doubt, the Company is not engaged in providing legal or professional advice and if such is required the services of a lawyer or other professional adviser should be sought.