Policies and Procedures for Domiciliary Services
CQC compliance for new and established Domiciliary Based Services
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Professional Domiciliary Policies and Procedures
- Over 80 comprehensive Policies and Procedures for Domiciliary Services.
- A year of free updates (worth £49.99) is included when purchasing the full set of policies and procedures - Find out more about our unique update service >
- Cross checked to other legislative requirements eg Data Protection Act, Immigration and Asylum Act, Disability Discrimination Act.
- A comprehensive manager's notes section is included detailing how to use the policies, which pages need the purchaser's company details inserted and where to change them.
- Available as a complete set or individually
- No subscription required when purchasing
- Set out in alphabetical order for ease of use and ordering.
- Provided in word format, making them accessible, easy to review and update each year.
- Updates emailed to you directly as legislation or guidance requires.
- Simple to personalise by following the Managers Notes
- Demonstrate compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.
Policies and Procedures included in the set
| Policy |
| Access to Premises |
| Access to Records and Files |
| Accident and Incident Reporting |
| Actions to be taken when making a referral to the POVA Register Updated Dec 2012 |
| Advocacy |
| Appraisal |
| Autonomy and Independence |
| Bribery |
| Business Premises |
| Care Needs Assessment Procedures |
| Collection of Prescriptions |
| Complaints |
| Compliments |
| Confidentiality |
| Continuity of Care or Support Workers |
| Co-operating with other Providers |
| Criminal Records Updated Dec 2012 |
| Data Protection |
| Dealing with Accidents and Emergencies |
| Dealing with Challenging Behaviour |
| Deprivation of Liberty Safeguards Mental Capacity Act |
| Development and Training |
| Disability Discrimination |
| Disciplinary |
| Dress Code |
| End of Life |
| Enviromental Management of Business Premises |
| Equal Opportunities |
| Equality and Diversity |
| Financial |
| Fire Safety |
| First Aid |
| Food Hygiene |
| Gifts and Legacies |
| Handling Service users’ Money |
| Health and Safety |
| Home Records |
| Home Security |
| Implications of the MCA for the handling of service users’ money |
| Infection Control |
| Investigation of Financial Irregularities |
| Job Descriptions and Person Specification |
| Key safe |
| Lone Workers |
| Maternity |
| Medication Updated Dec 2012 |
| Meeting Needs |
| Meeting Nutritional Needs |
| Missing Persons |
| Mobile Phone |
| Moving and Handling |
| Monitoring and Accountability |
| MRSA |
| Notification |
| Out of hours emergency on call cover |
| Overseas Workers |
| Paternity Rights |
| Personal Safety |
| Preparing a Service user’s Contract |
| Prevention Of Pressure Sores |
| Privacy and Dignity |
| Professional Boundaries |
| Protective Clothing and Equipment |
| Protection of Vulnerable Adults |
| Qualifications |
| Quality |
| Range of Activities and the Limits to Responsibility |
| Record Keeping |
| Recruitment and Selection |
| Referrals to the POVA Register |
| Relatives Friends and Carers |
| Religion and Belief |
| Responsive Services |
| Resuscitation |
| Risk Assessment |
| Safeguarding of Service users from Abuse |
| Self Funders and Personal Budget Holders |
| Service User Plans |
| Services to Direct Payments and Self Funding Service Users |
| Sexuality |
| Smoking |
| Staff Grievance Procedure |
| Supervision Updated Dec 2012 |
| Use of physical Intervention |
| Vaccinations |
| Vulnerable Service users |
| Whistleblowing |
| Working with Service Users who Might lack Mental Capacity |
Update Service
An Update Service Like No Other
As part of the service you will receive...
• New Policies and Procedures that we release to meet changes in legislation – (Normally £15.00 each).
• Any policies that we update even if you haven't previously purchased the policy.
All updates and new policies are sent quarterly by email directly to your inbox.
There are no minimum contracts and no cancellation fees.
Our Update Service is included free for the first year when you purchase a full set of policies and procedures. Thereafter and for those customers who purchase individual policies (i.e. not a full set) the service is provided on an annual subscription basis of just £49.99 per year.
Our update service provides you with an easy and affordable way to keep your policies and procedures up-to-date and assists your business with CQC compliance.
Preview the Domiciliary Services Policies and Procedures
Purchasing the Domiciliary Policies and Procedures
You can purchase online as a complete set or individually. Please choose below.
Alternatively call us on 01305 767104 to purchase over the phone.
Tried and Tested Policies and Procedures
Please take a minute to read the feedback received from Debbie Davies at First Choice Community Support Services
Debbie Davies
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W&Ps Care Policies and Procedures have saved me a vast amount of time and money. They have proven to be a sound investment and have ensured that our company is in a very strong position with regard to immediate compliance with the new CQC outcomes and regulations.
I have received positive feedback from the local authorities we contract with on the quality of the content within the policies and procedures.
Margaret Ross-Sands is a very knowledgeable person on care matters and has been most helpful in assisting me with any changes that I required to ensure that the policies and procedures fitted in with First Choice's existing ways of working. I receive regular updates from Margaret and have been genuinely impressed with the professionalism of W&P.
I also purchased the complete set of Medicine Management forms. I cannot praise W&P enough for the quality of this comprehensive set of forms. Administration of medication in the community requires strict management to reduce the risk of errors. The feedback from care staff has been very good. They find the procedures easy to follow and this inevitably leads to fewer medication errors.
I highly recommend W&P to any care company, large or small. I doubt if you will find a better partner to assist in the minefield that is CQC compliance.
What Service Types are the Domiciliary Policies and Procedures suitable for
W&P's Policies and Procedures for Domiciliary Services are suitable for the following Health & Adult Social Care service types as identified in the Essential Standards of Quality and Safety.
DCC = Domiciliary care services including those provided for children
EXC = Extra Care housing services
SHL = Shared Lives (formerly known as Adult Placement)
SLS = Supported living services
LDC = Community-based services for people with a learning disability
CHC = Community healthcare services
HPS = Hospice services
For Residential Policies and Procedures click here.
Unsure of your service type or it does not appear on the list, please call us on 01305 767104.






