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Aug 13

Better Care Fund Health and Social Care Integration Guides

The Better Care Support team has refreshed the original How to Guides published in 2015. The guides, aimed at all those implementing Better Care, have been updated to reflect policy developments, as well as the development of Integrated Care Systems and the publication of the NHS Long Term Plan. These guides are intended to provide […]
Jun 19

New Liberty Protection Safeguards System (LPS).

The Liberty Protection Safeguards (LPS) will replace the current Deprivation of Liberty Safeguards (DoLS) system, which is broken and bureaucratic, and currently leaving thousands without protection. Please Click Here to read more.
Jun 11

Press release! 2020 May Bank Holiday will be moved to mark 75th Anniversary of VE Day..

The early May bank holiday in 2020 will move from Monday 4 May to Friday 8 May to mark the 75th anniversary of VE Day. Please Click Here to read more.
Jun 07

W&P Values your Feedback

Getting and acting on feedback from our customers has been an instrumental part of why we have been around since 2001. We constantly review our services and products to reflect our customers needs and use this intelligence to improve every aspect of our service. Please help us to keep improving by leaving your reviews on […]
May 29

Care Quality Commission – Interim report

Segregation in Mental Health Wards for Children and Young People and in Wards forPeople with a Learning Disability or Autism. This interim report focuses on 39 people who are cared for in segregation on a learningdisability ward or a mental health ward for children and young people. Please Click Here to read the report
May 22

Stop Press!! Mental Capacity (Amendment) Act 2019

Royal Assent (Hansard) 16 May, 2019. Following agreement by both Houses on the text of the Bill it received Royal Assent on 16 May. The Bill is now an Act of Parliament (law). A Bill to amend the Mental Capacity Act 2005 in relation to procedures in accordance with which a person may be deprived […]
May 20

Supporting customers who do not make their own decisions.

The Office of the Public Guardian has issued Guidance specifically aimed at Regulated Markets such as Gas, Electricity, Water, Telephone Providers, Banks etc. This Guidance aims to make Staff understand and assist within the context of people who lack capacity and their LPA’S to access these services with a better outcome for everybody. This is […]
May 15

Domiciliary Registration Tips

DOMICILIARY CARE AGENCIES: Personal Care application case studies. CQC have issued a case study guidance on Registering for Personal Care, it covers both Manager and Provider examples, giving further insight into how they now assess Registration applications. Please click here to read more. 
May 15

Join CQC’s digital participation platform!

CQC are piloting a different way of gaining your feedback and ideas to shape their work – a digital platform. You will be able to get involved in different ways: sharing your feedback through discussions, reviewing documents, responding to surveys, posting your own ideas, and voting and commenting on the ideas of others. This is […]
May 03

Government issues better Care Policy Framework for 2019/20.

Published April 2019 The Better Care Fund (BCF) will provide financial support for councils and NHS organisations to jointly plan & deliver local services. Please click here to read more.