The early May bank holiday in 2020 will move from Monday 4 May to Friday 8 May to mark the 75th anniversary of VE Day. Please Click Here to read more.
Getting and acting on feedback from our customers has been an instrumental part of why we have been around since 2001. We constantly review our services and products to reflect our customers needs and use this intelligence to improve every aspect of our service. Please help us to keep improving by leaving your reviews on […]
Segregation in Mental Health Wards for Children and Young People and in Wards forPeople with a Learning Disability or Autism. This interim report focuses on 39 people who are cared for in segregation on a learningdisability ward or a mental health ward for children and young people. Please Click Here to read the report
Royal Assent (Hansard) 16 May, 2019. Following agreement by both Houses on the text of the Bill it received Royal Assent on 16 May. The Bill is now an Act of Parliament (law). A Bill to amend the Mental Capacity Act 2005 in relation to procedures in accordance with which a person may be deprived […]
The Office of the Public Guardian has issued Guidance specifically aimed at Regulated Markets such as Gas, Electricity, Water, Telephone Providers, Banks etc. This Guidance aims to make Staff understand and assist within the context of people who lack capacity and their LPA’S to access these services with a better outcome for everybody. This is […]
DOMICILIARY CARE AGENCIES: Personal Care application case studies. CQC have issued a case study guidance on Registering for Personal Care, it covers both Manager and Provider examples, giving further insight into how they now assess Registration applications. Please click here to read more.
CQC are piloting a different way of gaining your feedback and ideas to shape their work – a digital platform. You will be able to get involved in different ways: sharing your feedback through discussions, reviewing documents, responding to surveys, posting your own ideas, and voting and commenting on the ideas of others. This is […]
Published April 2019 The Better Care Fund (BCF) will provide financial support for councils and NHS organisations to jointly plan & deliver local services. Please click here to read more.
(April 2019) One of Britain’s largest care home groups, Four Seasons Health Care, has gone into administration. It is the biggest care home group to have gone into administration since Southern Cross in 2011. Please click here to read more.