The Social Care Institute for Excellence (SCIE) has developed a set of resources which aim to support the planning and commissioning of integrated services and describe the interventions and approaches that deliver person-centred, coordinated care. The resources are broken down into six different activities:
- Prevention and selfcare
- Multidisciplinary teams
- Assessment and care planning
- Community-based integrated services
- Care and support in crisis
- Transitions of care.
Each activity has the following sections:
The what’s and whys – this section explains what the concept is and puts into context why it is important for integrated care. There is also a short video which gives a brief overview to help explain the principles.
Explore More – this puts the subject into broader terms and looks at the wider aspects of joining up different approaches that develops a holistic approach to achieve integrated health and Social Care Services.
How they support – this covers aspects about how integrated care enables people to receive care closer to home, with services focused on keeping them well and avoiding unnecessary hospital care. To achieve this there needs to be joined up working between a variety of public services, the voluntary and private sectors to work closely together and in new ways. They give an example, such as appropriate transport, housing, leisure services and voluntary activities have been shown to help people remain active and stay well.
Who Benefits? – Highlights the effects of truly integrated services on people’s general well-being and health
How to succeed – Provides an overview of the key success factors to achieve integrated services. The King’s Fund sets out in Reimagining community services and the design principles that underpin the successful implementation of integrated community-based services:
- Organise and coordinate care around people’s needs
- Understand and respond to people’s physical health, mental health and social needs
- Make the best use of all the community’s assets to deliver care to meet local needs
- Enable professionals to work together across boundaries
- Build in access to specialist advice and support
- Focus on improving population health and wellbeing
- Empower people to take control of their own health and care
- Design delivery models to support and strengthen relational aspects of care
- Involve families, carers and communities in planning and delivering care
- Make community-based care the focus of the system
Evidence for Impact – looks at the evidence and outcomes that supports the introduction of the activities.
For care providers looking for ideas or inspiration to improve their ratings or maintaining a process of continuously evaluating and improving their service this is a very useful source of information and guidance.