Non-registered Policies

Policies and Procedures for Non-Registered Adult Social Care Services

Tailored policy solutions for services not requiring CQC registration.

By non-registered we mean those of you who are not required to register with the Care Quality Commission (CQC). This does not mean you are not regulated, you are, but not by the National Regulator.

Who Needs These Policies and procedures?

These policies are tailored for adult social care providers that do not deliver personal care and are therefore not required to register with the Care Quality Commission (CQC).

Suitable for:

Supported Living without Personal Care
Adult Day Care Centres
Charities
Lunch Clubs run by Community Based Groups
Service Users arranging their own Care Services via Direct Payments, employing their own staff cover
Other services in Adult Social Care not required to be registered with the Care Quality Commission (CQC)
Pubs or Working Mens Clubs and Institutes
Sport clubs
Personal Assistants

Not suitable for:

These policies are not suitable for semi-independent services for children and young adults aged 16-17 years.

Download the Policy Sample Pack

Preview examples of our Policies and Procedures.

Even if you’re not CQC-registered, you’re still accountable. You’re usually contracted and monitored by your Local Authority, and, dependent on your contract, by more than one department of your Local Authority. This could include Adult Social Services Contract and Monitoring, Planning, if you need to be an HMO registered premises etc. If you lease premises from a commercial landlord then your lease agreement details your responsibilities in regard premises.

Well-structured policies help you to:

Support safe, professional service delivery
Meet local authority contract requirements
Demonstrate safeguarding and governance best practices

What’s Included in Our Non-Registered Care Policy Pack?

Professionally Written Policies

Our pack includes over 100 comprehensive policy documents covering safeguarding, equality, confidentiality, health and safety, GDPR, risk, HR and more.

Editable Form Templates

Ready-to-use templates for support planning, risk assessment tools, audits, health & safety, and staff documentation – easy to customize for your service.

Branding for Your Organisation

Your policies are personalised with your organisation’s name, logo, and nominated Responsible Person.

Free 12-Month Update Service

All new or revised policy content added throughout the first year is free, keeping your documents current and compliant. More about our Policy Update Service >

Transparent Pricing

No hidden subscriptions, licensing traps, or long-term contracts. Pay once and the update service is optional after the first free year

Key Policy Topics Covered

Adult Safeguarding & Confidentiality
Health & Safety, Risk Assessment, Incident Reporting (RIDDOR)
Data Protection (GDPR) & Cyber Security
Equality, Dignity & Respect, Accessibility & Communication
Complaints & Compliments, Advocacy, Consent
Medication handling, First Aid, Fire Safety & Infection Control
Volunteer Recruitment & DBS requirements
Business Continuity & Emergency Planning

Why W&P Is the Right Choice

W&P has over 20 years’ experience supporting care providers across the UK. Our in-house team has real-world experience in nursing, domiciliary, and supported living services.
You get:

Support from a family-run business with trusted industry knowledge
Easy-to-follow documentation with clear guidance
High-quality, practical policies you can use straight away
Policy and procedure Reviews on TrustPilot

Index list of Policies and Procedures

Access to Records and Files
Accessible Information and Communication (including Statement)
Accidents, Incident and Emergencies Reporting (RIDDOR)
Adult Safeguarding
Advocacy
Alcohol and Drugs
Audit
Autism
Autonomy and Independence (Co-Production)
Basic Life Support
Behaviours that Challenge, Violence and Aggression
Bribery and Corruption
Bullying & Harassment
Business Contingency and Emergency Planning
CCTV
Clear Desk
Code of Conduct for Workers
Collection of Prescriptions
Complaints and Compliments
Confidentiality
Conflict of Interest
Consent
Continuity of Care for Support Worker
Control of Substances Hazardous to Health (COSHH)
Cyber Security
Data Protection (UK GDPR)
Dignity and Respect
Direct Payments
Disciplinary and Grievance
Disclosure and Barring Service (DBS) and (DBS) Referral
Display Screen Equipment
DNACPR
Epileptic Seizures
Equal Opportunities
Equality, Diversity and Human Rights
Escorted Visits, Trips and Holidays
Female Genital Mutilation
Financial Irregularities
Fire Safety
First Aid
Freedom of Information
Gifts and Legacies
Good Governance
Handling of Service Users Money
Heatwave
Health and Safety and Statement of Intent
Hot Water and Surfaces
Infection Control
Internet, Email Social Media and Mobile Phone
Lone Working and Personal Safety
Maternity, Paternity, Adoption and Shared Leave
Medication
Menopause in the Workplace
Mental Capacity Act 2005
Missing from Home (under 18 years)
Missing Persons
Modern Slavery
Out of Hours and Emergency on Call Cover
Patient Safety Incident Response
Performance Management
Personal Budgets
Person Centred Planning
Personal Shopping
Position of Trust
Positive and Closed Cultures
Positive Behavioural Support
Premises Environment and Access
Professional Boundaries
Quality Management
Radicalisation
Reablement
Record Keeping
Recruitment Complaints Procedure
Recruitment and Selection
Recruitment of Volunteers
Redundancy, Redeployment and Retirement
Relatives, Friends and Informal Carers
Religion and Belief
Restraint and Interventions
Safeguarding Children and Sexual Exploitation
Safeguarding Children in an Adult Setting
Sensory Impairment
Service Users Online Safety
Sexual Activity, Sexuality, Education and Health (Learning Disability)
Sexuality and Relationships
Sickness/Absence
Smoking
Social Inclusion
Sponsorship Licence for Employment of Staff from Overseas
Staff Induction Training, Development and Qualifications
Staff General Welfare and Facilities
Staff Retention- Wellbeing and Mental Health in the workplace
Staff Working Nights
Substance Misuse
Supervision and Appraisal
Support planning
Sustainability
Tenancy Management
Transitional Services
Transport-Support with Travel
Vaccinations
Visits in and out
Wheelchair Safety
Whistleblowing
Young People and Employment Policy

Non-Registered Policies and Procedures reflect the good practice requirements within the Adult Care Sector, and it is important to note that recruitment and selection of volunteers needs to be robust in order that safeguarding is in place from the start.

Policies and Procedures for Non-Registered Providers

Free Policy Updates Included

W&P’s policy and compliance team constantly scan and review all the statutory websites and regulatory publications to track the very latest developments in the Health & Social Care Sector. We then assimilate all the data collected and update the policies every 4 months or immediately if there is a critical change to regulation, good practice guidance, case law outcomes or just feedback from customers. 

The update service is free for your first year. For convenience, we ask you to sign up to pay your annual subscription by direct debit when purchasing a full set. After the first year of free updates, unless you choose to cancel, your direct debit will start and the update service continues – we will send you a reminder that the subscription is due but if you decide to cancel before then, you can, you will not be charged a penny. The update service is just £320 (exc vat) per year after the first free year of updates.

Unlike some Policy providers, there are no license agreements, restrictive clauses or long- term commitments, when you buy the policies and procedures from W&P, it’s a one-off cost. The only ongoing cost is the Update Service which is FREE in the first year and completely optional thereafter.

You also receive any NEW Policies and Procedures that we release to meet changes in legislation FREE of charge.

Recent Policy Updates

Business Contingency and Emergency Planning
Fire Safety
Maternity Paternity Adoption and Shared leave
Medication
Menopause in the Workplace
Hot water & Surfaces
Recruitment and Selection
Sickness Absence
Sponsorship Licence for Employment of Overseas Workers
Staff Retention, Wellbeing, Mental Health in the Workplace
Policies for Non-Registered supported living & Adult Day Care Centres

Key Features of the Policies

Wide-ranging policies & templates – covers all legal, safeguarding, operational needs

Free updates for 12 months – stay compliant without extra cost

Personalised – Branded and ready for your organisation

Includes Health & Safety and Risk Assessment Form Templates
[76 docs]

Assessment and Care Planning Form Templates
[53 docs]

Quality Assurance and Audit Forms Templates
[68 docs]

Cross checked to other legislative requirements e.g. Data Protection Act, Equality Act etc.

Recruitment, Selection & Personnel Templates
[85 docs]

One-time purchase – No subscription or licensing burdens

Policies and Procedures for Non-Registered Providers

FAQs

FAQs about policies for adult social care providers that do not deliver personal care
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