Policies and Procedures to assist you with Care Inspectorate regulations and standards
Drafted in partnership with Scottish care providers, our Care at Home Policies are fully compliant with the Care Inspectorate Standards.
W&P’s Scottish Policies and procedures have been written in accordance with the Health and Social Care Standards. These standards set out what to expect when people use health, social care, or social work services in Scotland. They seek to provide better outcomes for everyone; to ensure that individuals are treated with respect and dignity, and that the basic human rights are upheld.
The Standards are based on five headline outcomes:
• I experience high quality care and support that is right for me.
• I am fully involved in all decisions about my care and support.
• I have confidence in the people who support and care for me.
• I have confidence in the organisation providing my care and support.
• I experience a high-quality environment if the organisation provides the premises.
The Standards are underpinned by five principles: dignity and respect, compassion, be included, responsive care, and support and wellbeing.
The principles themselves are not standards or outcomes but rather reflect the way that everyone should expect to be treated.
The Standards are for everyone. Irrespective of age or ability, we are all entitled to the same high quality care and support.
The Care Inspectorate and Healthcare Improvement Scotland take into account these Standards when carrying out their inspections and quality assurance functions, and when making decisions about care and health services which are, or are applying to be, registered.
Scottish Care at Home Policies included in the set
Access to Records and Files
Accessible Information and Communication
Accidents, Incidents and Emergencies Reporting (RIDDOR)
Adult Support and Protection
Adults with Incapacity
Advocacy
Alcohol and Drugs
Anticipatory and Advance Care Planning
Appraisal
Assessment of Need and Eligibility
Assistive Technology
Audit
Autonomy and Independence
Bariatric Care
Basic Life Support
Bribery and Corruption
Bullying and Harassment
Business Contingency and Emergency Planning
Care and Support Planning
CCTV
Challenging Behaviour, Violence and Aggression
Child Protection and Safeguarding in an Adult Setting
Code of Practice for Workers
Collection of Prescriptions
Complaints
Compliments (Listening and Learning)
Confidentiality
Conflict of Interest
Consent
Continuity of Care For Support Workers
Control of Substances Hazardous to Health (COSHH)
Co-operating with other Providers
Corporate Social Responsibility
Cyber Security
Data Protection Legislative Framework (GDPR)
Death of a Service User
Dementia Care
Diabetes
Dignity and Respect
Disclosure Scotland and Disclosure Scotland (Referral)
Disciplinary
Display Screen Equipment
DNACPR
Dress Code
Duty of Candour
Environmental Management
Equality and Diversity
Equal Opportunities
Falls Prevention
Female Genital Mutilation
Financial Irregularities
Fire Safety
First Aid
Freedom of Information
Gifts and Legacies
Good Governance
Grievance (Staff)
Handling of Money – Service Users
Health and Safety
Homeworking
Hot Water and Surfaces
Ill Treatment or Wilful Neglect
Infection Control
Internet, Email and Phone (Acceptable Use)
Maternity, Paternity, Adoption and Shared Leave
Medical Devices
Medication
Meeting Needs
Missed Visits
Missing Persons
Modern Slavery
Monitoring and Accountability
Moving and Handling
MRSA (Methicillin Resistant Staphylococcus Aureus)
Notifications
Nurse Revalidation
Nutritional and Hydration Needs
Oral Health
Out of Hours and Emergency on Call Cover
Oxygen Therapy
Palliative and End of Life Care
Person Centred Planning
Personal Safety and Lone Working
Personal Shopping
Position of Trust
Positive Behavioural Support
Premises – Access and Resources
Prevention of Pressure Ulcer
Professional Boundaries
Promoting Continence
Personal Protective Equipment (PPE) Sample
Quality Assurance
Radicalisation
Range of Services and the Limits to Responsibility
Record Keeping
Recruitment and Selection-Fitness of Staff
Recruitment of Volunteers
Redundancy, Redeployment and Retirement
Relatives, Friends and Informal Carers
Religion and Belief
Responsive Services
Restraint
Risk Assessment
Self-Directed Support
Sensory Impairment
Sepsis Awareness
Service User’s Home Security
Service User’s Records (Home)
Sexuality
Sickness/Absence
Smoking
Social Inclusion
Social Media and Public Relations
Staff General and Welfare Facilities
Staff Sleep-in
Stress Management
Supervision
Training, Development and Qualifications
Vaccinations
Vehicle (Car Scheme)
Whistleblowing
Young People and Employment
Ensure your policies are CI compliant with W&P’s Policy and Procedure Update Service. W&P’s policy and compliance team constantly scan and review all the statutory websites and regulatory publications to track the very latest developments in the Health & Social Care Sector. We then assimilate all the data collected and update the procedures every 4 months or immediately if there is a critical change to regulation, good practice guidance, case law outcomes etc. The update service is free for your first year. For convenience, we ask you to sign up to pay your annual subscription by direct debit when purchasing a full set. After the first year of free updates, unless you choose to cancel, your direct debit will start and the update service continues – we will send you a reminder that the subscription is due but if you decide to cancel before then, you can, you will not be charged a penny. The update service is just £225 (exc vat) per year after the first free year of updates.
Unlike some Policy and Procedure providers, there are no license agreements, restrictive clauses or long-term commitments, when you buy from W&P, it’s a one-off cost of £995.00 plus vat and they are yours to keep. The only ongoing cost is the Update Service which is FREE in the first year but completely optional thereafter.
You also receive any NEW Policies and Procedures that we release to meet changes in legislation FREE of charge.
Key Features of our Scottish Care at Home Policies and Procedures
The Scottish Care at Home Policies include the following Form Templates worth £299!
Assessment & Care Planning Templates
Quality Assurance & Audit Templates
Health & Safety and Risk Assessment
Medication Management Form Templates
Business Administration Form Templates
Why Choose W&P’s Scottish Care at Home Policies
W&P is a family run business, we pride ourselves on the quality of our service provision. Established in 2001, we aim to provide a professional, responsive, efficient and impartial service to our diverse customer base.
We have a dedicated inhouse policy team of professionals from a diverse range of backgrounds with extensive knowledge and experience within Nursing, Residential and Domiciliary services with parallel training experience coupled with “hands on” practice within the Nursing, Care Home and Care at Home Sectors. We are always happy to help and can provide quick and impartial advice over the phone to our customers which they tell us is a valuable and trusted resource.
Purchase the Scottish Care at Home Policies
