Residential Care Home Policies

Care Home Policies and Procedures produced in accordance with

The Health and Social Care Act 2008
The Care Act 2014
The Fundamental Standards (Regulations) 2014
Criminal Justice and Courts Act 2014

Five-Star Policies and Procedures for Care Homes

Download the Policy Sample Pack

Preview examples of our Care Home Policies and Procedures.

Employment law, best practice guidance, and CQC regulations are always changing—and the CQC’s new Single Assessment Framework is still being developed. That’s why W&P’s Policy and Compliance Team keeps a close eye on all the updates, so our customers always have the latest, fully CQC-compliant documents.

Free Policy Updates Included

The policy update service is FREE for the first year when you purchase our care home Policies and Procedures.

Care Home Policies and Procedures

Policies and Procedures for Residential Care Homes to assist with your CQC compliance.

W&P’s care home policies are designed to make compliance simple and stress-free for small to medium-sized care providers. Each set of policies is fully branded to include your company’s name, logo, and contact details, giving them a professional and personalised feel right from the start. They also include useful manager’s notes to help you easily tailor the documents to your service.

These policies cover essential legislation, including the Care Act 2014 and the Fundamental Standards 2014, making them ideal for staff training at all levels. A clear introduction to the Care Act is provided for strategic managers, and a Care Act statement is included in every relevant policy. This makes it easier to meet the expectations of inspectors and ensures your team is well-informed.

For those working with local authority or NHS contracts, related policies are included to support specific requirements. All care home policies are reviewed every four months to keep them up to date. Any necessary updates are made and shared with you, and these changes are clearly marked so you can show evidence of compliance to the CQC. Best of all, updates are free for the first year and sent directly to your inbox whenever there’s a change in legislation or guidance.

W&P’s care home policies are easy to use and don’t come with long-term commitments. There are no licence agreements or mandatory subscription fees when you buy them. They’re written in plain English and cross-checked with other key laws like the Data Protection Act, Immigration and Asylum Act, and Equality Act to ensure full legal coverage. If you have any questions, one-to-one advisors are available to help.

In short, these care home policies are practical, affordable, and perfect for growing care businesses. They help you stay compliant without the hassle, so you can focus on delivering quality care.

Starting your own Care Home Business?

W&P’s Business Startup Packages include all the essential tools needed to set up, register and run your Care Home.

Health and Social Care Policies and procedures for a care home

Index list of Residential Care Home Policies & Procedures

Access to Records and Files
Accessible Information and Communication (including Statement)
Accidents, Incident and Emergencies Reporting (RIDDOR)
Admission
Adult Safeguarding
Advance Care Planning
Advocacy
Alcohol and Drugs
Appraisal
Assessment of Need and Eligibility
Audit
Autism
Autonomy and Independence (Co-Production)
Bariatric Care
Basic Life Support
Behaviours that Challenge, Violence and Aggression
Bribery and Corruption
Bullying & Harassment
Business Contingency and Emergency Planning
Care and Support Planning
CCTV
Clear Desk
Clinical Governance Statement
Code of Conduct for Workers
Communicable Infections Management
Complaints
Compliance Principles
Compliments (Listening and Learning)
Confidentiality
Conflict of Interest
Consent
Continuity of Care for Support Worker
Control of Substances Hazardous to Health (COSHH)
Co-operating with other Providers
Corporate Social Responsibility
Cyber Security
Data Protection (UK GDPR)
Decontamination
Delegation and Accountability
Delirium
Dementia Care
Deprivation of Liberty in Community Settings
Diabetes
Dignity and Respect
Direct Payments
Discharge
Disciplinary
Disclosure and Barring Service (DBS) and (DBS) Referral
Display Screen Equipment
DNACPR
Dress Code
Duty of Candour
Dysphagia
Employee Files and Access
End of Life
Environmental and Waste Management
Epileptic Seizures
Equal Opportunities
Equality, Diversity and Human Rights
Falls Prevention
Female Genital Mutilation
Financial Irregularities
Fire Safety
First Aid
Fit and Proper Person – Directors
Freedom of Information
Gifts and Legacies
Good Governance
Grievance (Staff)
Handling of Residents Money
Heatwave
Health and Safety and Statement of Intent
Homeworking
Hot Water and Surfaces
Ill Treatment and Wilful Neglect
Induction, Training, Development and Qualifications
Infection Control
Internet, Email Social Media and Mobile Phone
Key Holder
Legionella
Lone Working and Personal Safety
Managing Oxygen in the Care Home
Maternity, Paternity, Adoption and Shared Leave
Medical Devices
Medication
Meeting Needs
Menopause in the Workplace
Mental Capacity Act 2005
Missing Persons
Modern Slavery
Monitoring and Accountability
Moving and Handling
MRSA (Methicillin Resistant Staphylococcus Aureus)
Nail and Foot Care
Notifications
Nurse Revalidation
Nutrition, Hydration and Food Safety
Oral Health
Out of Hours and Emergency on Call Cover
Pain Assessment and Management
Palliative Care
Patient Safety Incident Response
Performance Management
Personal Budgets
Person Centred Planning
Personal Protective Equipment (PPE)
Pest Control
Pets
Position of Trust
Positive and Closed Cultures
Positive Behavioural Support
Premises Environment and Access
Prevention of Pressure Ulcer
Professional Boundaries
Promoting Continence
Promoting Protective Isolation
Quality Management
Radicalisation
Range of Services and the Limits to Responsibility
Record Keeping
Recruitment Complaints Procedure
Recruitment and Selection
Recruitment of Volunteers
Redundancy, Redeployment and Retirement
Relatives, Friends and Informal Carers
Religion and Belief
Residents Contract
Residents Online Safety
Restraint and Interventions
Risk Assessment
Safeguarding Children in an Adult Setting
Safe Handling of Linen
Safe Use of Bedrails
Sensory Impairment
Sepsis Awareness
Service Improvement Plan
Sexuality and Relationships
Shared Rooms
Sickness/Absence
Smoking
Social Inclusion
Social Media and Public Relations
Sponsorship Licence for Employment of Staff from Overseas
Staff General Welfare and Facilities
Staff Retention- Wellbeing and Mental Health in the workplace
Staff Working Nights
Substance Misuse
Supervision
Sustainability
Temperature Control
Termination of Care Services
Vaccinations
Vehicle (Car Scheme)
Visiting a Care Home
Wheelchair Safety
Whistleblowing
Young People and Employment Policy

Latest Policy Updates

Business Contingency & Emergency Planning
Complaints
Diabetes
Decontamination
End of Life
Epileptic Seizures
Fire Safety
Induction Training Development and Qualifications
Infection Control
Maternity Paternity Adoption and Shared Leave
Medication
Meeting Needs
Menopause in the Workplace
Oral Health
PPE
Premises Environment and Access
Recruitment and Selection
Sickness Absence
Sponsorship Licence for Employment of Staff from Overseas
Staff Retention-Wellbeing-Mental Health in the Workplace

Free Policy updates included when purchasing a full set

Ensure your care home policies are CQC compliant with W&P’s Policy Update Service

W&P’s policy and compliance team constantly scan and review all the statutory websites and regulatory publications to track the very latest developments in the Health & Social Care Sector. We then assimilate all the data collected and update the policies every 4 months or immediately if there is a critical change to regulation, good practice guidance, case law outcomes or just feedback from customers.

The update service is free for your first year. For convenience, we ask you to sign up to pay your annual subscription by direct debit when purchasing a full set. After the first year of free updates, unless you choose to cancel, your direct debit will start and the update service continues – we will send you a reminder that the subscription is due but if you decide to cancel before then, you can, you will not be charged a penny. The update service is just £320 (exc vat) per year after the first free year of updates.

Unlike some Policy providers, there are no license agreements, restrictive clauses or long- term commitments, when you buy W&P Policies, it’s a one-off cost and they are yours to keep. The only ongoing cost is the Update Service which is FREE in the first year and completely optional thereafter.

You also receive any NEW Policies and Procedures that we release to meet changes in legislation FREE of charge.

Key Features of our Policies and Procedures

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Branded to include your company name, logo and contact details
Training resources for all levels of staff covering Care Act 2014 and the Fundamental Standards 2014
Care Act 2014 Statement in all relevant policies
Comprehensive introduction to the Care Act 2014 for strategic management
Related Policies – to assist those who have local authority or NHS contracts
Free update service for the first year
Policies reviewed every 4 months, updates where required and evidenced for CQC
Perfect for small to medium sized businesses
Quick and simple to use
Easy to follow manager’s notes detailing how to personalise and adapt the policies
Updates are emailed directly to you as legislation or guidance requires
No license agreements or long-term commitments
No mandatory subscription payment required on purchase
Cross checked to other legislative requirements e.g. Data Protection Act, Immigration and Asylum Act, Equality Act
One to one advisors available for all enquiries
Perfect for small to medium sized businesses

The Full Set of Care Home Policies and Procedures include the following Form Templates worth £299!

Assessment & Care Planning Templates

Quality Assurance & Audit Templates

Health & Safety and Risk Assessment

Medication Management Form Templates
Recruitment, Selection & Personnel Templates

Why Choose W&P’s Care Home Policies and Procedures

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W&P is a family run business, we pride ourselves on the quality of our service provision. Established in 2001, we aim to provide a professional, responsive, efficient and impartial service to our diverse customer base.

We have a dedicated inhouse policy and procedure team of professionals from a diverse range of backgrounds with extensive knowledge and experience within Nursing, Residential and Domiciliary services with parallel training experience coupled with “hands on” practice within the Nursing, Residential and Domiciliary Sectors. We are always happy to help and can provide quick and impartial advice over the phone to our customers which they tell us is a valuable and trusted resource. Read more about W&P…

Reviews of policy and procedures for care homes

Purchase the full set of Residential Policies and Procedures

The Full Set of Residential Care Home Policies now provides your business with even more value…

A Staff Handbook
A must for all Health & Social Care employees 

Exclusive Access to our Policy & Compliance Team

Exclusive Discounts on W&P’s Products & Services

Exclusive Policy & Compliance Newsletters

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