Policies and Procedures to assist you with Care Inspectorate regulations and standards
Comprehensive sets of Scottish Health and Social Care policies for Care Homes and Care at Home Services.
Select Your Care Service
Drafted in partnership with Scottish care providers, our Policies are fully compliant with the Care Inspectorate Standards.
They have been designed with the end user in mind to ensure they are practical working documents that can be used at all levels of the organisation.
W&P’s Scottish Policies and procedures have been written in accordance with the Health and Social Care Standards. These standards set out what to expect when people use health, social care, or social work services in Scotland. They seek to provide better outcomes for everyone; to ensure that individuals are treated with respect and dignity, and that the basic human rights are upheld.
The Standards are based on five headline outcomes:
• I experience high quality care and support that is right for me.
• I am fully involved in all decisions about my care and support.
• I have confidence in the people who support and care for me.
• I have confidence in the organisation providing my care and support.
• I experience a high-quality environment if the organisation provides the premises.
