Domiciliary Homecare Policies

Download the Policy Sample Pack

Preview our Policies & Procedures for Domiciliary Care and Care Agencies.

Free Policy updates included

The policy update service is FREE for the first year when you purchase our Policies and Procedures.

Includes Form Templates Suite

Comprehensive set of form templates including care plans, risk assessments, audit tools and much more.

We Brand Your Policies

The policy set includes your company name or logo and responsible person.

W&P’s Domiciliary Policies meet all CQC Compliance Regulations…

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Care Act 2014
Criminal Justice and Courts Act 2014
The Care Standards Act 2000

Index list of Domiciliary Care Policies

Access to Records and Files
Access to Service Users Home
Accessible Information and Communication (including Statement)
Accidents, Incident and Emergencies Reporting (RIDDOR)
Admission to Hospital and Discharged Home
Adult Safeguarding
Advance Care Planning
Advocacy
Alcohol and Drugs
Appraisal
Assessment of Need and Eligibility
Assistive Technology
Audit
Autism
Autonomy and Independence (Co-Production)
Bariatric Care
Basic Life Support
Behaviours that Challenge, Violence and Aggression
Bribery and Corruption
Bullying & Harassment
Business Contingency and Emergency Planning
Care and Support Planning
CCTV
Clinical Governance Statement
Code of Conduct for Workers
Collection of Prescriptions
Complaints
Compliance Principles
Compliments (Listening and Learning)
Confidentiality
Conflict of Interest
Consent
Continuity of Care for Support Worker
Control of Substances Hazardous to Health (COSHH)
Co-operating with other Providers
Corporate Social Responsibility
Cyber Security
Data Protection (UK GDPR)
Dementia Care
Deprivation of Liberty in Community Settings
Diabetes
Dignity and Respect
Direct Payments
Disciplinary
Disclosure and Barring Service (DBS) and (DBS) Referral
Display Screen Equipment
DNACPR
Dress Code
Duty of Candour
Dysphagia
End of Life
Epileptic Seizures
Equal Opportunities
Equality, Diversity and Human Rights
Escorted Visits, Trips and Holidays
Falls Prevention
Female Genital Mutilation
Financial Irregularities
Fire Safety
First Aid
Fit and Proper Person – Directors
Freedom of Information
Gifts and Legacies
Good Governance
Grievance (Staff)
Handling of Service Users Money
Heatwave
Health and Safety and Statement of Intent
Homeworking
Hot Water and Surfaces
Ill Treatment and Wilful Neglect
Induction, Training, Development and Qualifications
Infection Control
Internet, Email Social Media and Mobile Phone
Lone Working and Personal Safety
Maternity, Paternity, Adoption and Shared Leave
Medical Devices
Medication
Meeting Needs
Menopause in the Workplace
Mental Capacity Act 2005
Missed Visits
Missing Persons
Modern Slavery
Monitoring and Accountability
Moving and Handling
MRSA (Methicillin Resistant Staphylococcus Aureus)
Nail and Foot Care
Notifications
Nurse Revalidation
Nutrition, Hydration and Food Safety
Oral Health
Out of Hours and Emergency on Call Cover
Oxygen Therapy
Pain Assessment and Management
Palliative Care
Patient Safety Incident Response
Performance Management
Personal Budgets
Person Centred Planning
Personal Protective Equipment (PPE)
Personal Shopping
Position of Trust
Positive and Closed Cultures
Positive Behavioural Support
Premises Environment and Access
Prevention of Pressure Ulcer
Professional Boundaries
Promoting Continence
Quality Management
Radicalisation
Range of Services and the Limits to Responsibility
Reablement
Record Keeping
Recruitment Complaints Procedure
Recruitment and Selection
Recruitment of Volunteers
Redundancy, Redeployment and Retirement
Relatives, Friends and Informal Carers
Religion and Belief
Restraint and Interventions
Risk Assessment
Safeguarding Children in an Adult Setting
Safe Use of Bedrails
Sensory Impairment
Sepsis Awareness
Service Improvement Plan
Service User’s Contract
Service Users Online Safety
Service User’s Records (Home)
Sexuality and Relationships
Sickness/Absence
Smoking
Social Inclusion
Social Media and Public Relations
Sponsorship Licence for Employment of Staff from Overseas
Staff General Welfare and Facilities
Staff Retention- Wellbeing and Mental Health in the workplace
Staff Working Nights
Substance Misuse
Supervision
Sustainability
Termination of Care Services
Vaccinations
Vehicle (Car Scheme)
Wheelchair Safety
Whistleblowing
Young People and Employment Policy

Recent Domiciliary Policy Updates

Accidents Incidents & Emergencies Reporting (RIDDOR)
Adult Safeguarding
Bullying and Harassment
Compliance
Cyber Security
Data Protection Legislative Framework (UK GDPR)
Deprivation of Liberty Community Settings
Disciplinary
Disclosure Barring Service (DBS) & (DBS) Referral
Equality and Diversity
Equal Opportunities
Homeworking
Hot water & Surfaces
Internet Email & Mobile Phone
Maternity Paternity Adoption & Shared Leave
Medication
Monitoring & Accountability
Promoting Continence
Recruitment & Selection
Recruitment Volunteers
Redundancy Redeployment & Retirement
Staff General Welfare & Facilities

Free Policy Updates Included

Ensure your policies are CQC compliant with W&P’s Policy Update Service. 

W&P’s policy and compliance team constantly scan and review all the statutory websites and regulatory publications to track the very latest developments in the Health & Social Care Sector. We then assimilate all the data collected and update the policies every 4 months or immediately if there is a critical change to regulation, good practice guidance, case law outcomes or just feedback from customers. 

The update service is free for your first year. For convenience, we ask you to sign up to pay your annual subscription by direct debit when purchasing a full set. After the first year of free updates, unless you choose to cancel, your direct debit will start and the update service continues – we will send you a reminder that the subscription is due but if you decide to cancel before then, you can, you will not be charged a penny. The update service is just £320 (exc vat) per year after the first free year of updates.

Unlike some Policy providers, there are no license agreements, restrictive clauses or long- term commitments, when you buy domiciliary care policies and procedures from W&P, it’s a one-off cost and they are yours to keep. The only ongoing cost is the Update Service which is FREE in the first year and completely optional thereafter.

You also receive any NEW Policies and Procedures that we release to meet changes in legislation FREE of charge.

Why Are Policies and Procedures Essential for Domiciliary Care?

Clear policies and procedures for domiciliary care are vital to ensure safe, consistent, and high-quality care in people’s homes. They act as a framework for carers, managers, and care coordinators to follow, helping to:

  • Promote person-centred care
  • Maintain compliance with CQC regulations
  • Protect the health, safety and dignity of service users
  • Provide clear guidance to staff during complex situations

Without properly structured policies in place, domiciliary care (homecare) providers may face serious risks — including inspection failures or safeguarding breaches.

At W&P Compliance Centre, we’ve developed ready-to-use domiciliary care policies that cover all major areas, including:

  • Medication management
  • Infection control
  • Safeguarding adults
  • Lone working
  • Complaints and whistleblowing
  • Record keeping and confidentiality

These are written in plain English, regularly updated to reflect legislation changes, and designed to be easily understood by care staff at all levels.

home care policies

Key Features of the Domiciliary Care Agency Policies

Written to meet all the CQC regulatory, legislative and good practice guidance

Branded to include your company name, logo and contact details

No long-term contracts, No license agreements, No restrictive clauses

Includes Health & Safety and Risk Assessment Form Templates
[94 docs]

Assessment and Care Planning Form Templates
[38 docs]

Quality Assurance and Audit Forms Templates
[72 docs]

Cross checked to other legislative requirements e.g. Data Protection Act, Equality Act etc.

Related homecare Policies to assist those who have local authority or NHS contracts

Policy Review Record to evidence CQC compliance

Includes Medication Form Templates
[24 docs]

Recruitment, Selection & Personnel Templates
[93 docs]

Free Policy Updates included
[more info]

Starting your own Domiciliary Care Business?

W&P’s Business Startup Packages include everything you need to to set up, register and run your Domiciliary Care agency / business.

FAQs – Policies and Procedures for Domiciliary Care

Frequently asked questions about domiciliary home care policies
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The Full Set of Domiciliary Policies include the following Form Templates worth £299!

Assessment & Care Planning Templates

Quality Assurance & Audit Templates

Health & Safety and Risk Assessment

Medication Management Form Templates
Business Administration Form Templates

Why Choose W&P’s Domiciliary Care Policies and Procedures

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W&P is a family run business, we pride ourselves on the quality of our service provision. Established in 2001, we aim to provide a professional, responsive, efficient and impartial service to our diverse customer base.

We have a dedicated inhouse policy team of professionals from a diverse range of backgrounds with extensive knowledge and experience within Nursing, Residential and Domiciliary services with parallel training experience coupled with “hands on” practice within the Nursing, Residential and Domiciliary Sectors. We are always happy to help and can provide quick and impartial advice over the phone to our customers which they tell us is a valuable and trusted resource.

Read more about W&P…

Domiciliary Policy Reviews

Buy Domiciliary Policies online

The Full Set of Domiciliary Policies now provides your business with even more value…

A Staff Handbook
A must for all Health & Social Care employees 

Exclusive Access to our Policy & Compliance Team

Exclusive Discounts on W&P’s Products & Services

Exclusive Policy & Compliance Newsletters

Download the Policy Sample Pack

  • Accessible Information and Communication Sample
  • Business Contingency and Emergency Planning Sample
  • Good Governance Sample
  • Risk Assessment Preliminary Pressure Ulcer Sample

To download our sample pack please complete the form >

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