Policies and Procedures for Health & Social Care

Home \ Policies and Procedures for Health & Social Care

CQC Compliance for New and Established Care Services

Comprehensive sets of care Policies and Procedures for Residential and Domiciliary Services which can be personalised to your business and purchased individually or as a complete set.

Residential Policies

Over 140 Care Home Policies and Procedures for Residential Services

Domiciliary Policies

Over 130 Policies for Domiciliary Based Services

Clinical Procedures

Over 50 Clinical Procedures for your nursing home

Learning Disability and Supported Living Services

Policies & Procedures that meet CQC Regulations

W&P’s Policies and Procedures are researched and written to meet all the regulatory, legislative and good practice guidance within the Health and Social Care sector in England.

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
  • Care Act 2014
  • Criminal Justice and Courts Act 2014.
  • The Fundamental Standards (Regulations) 2014

Policies and Procedures that keep you up-to-date

W&P’s researchers constantly scan and reviews all the statutory websites and industry publications to track the very latest developments in the Health & Social Care Sector. Each quarter we assimilate all the data collected and update the policies and send all the revised or new policies to our customers who have subscribed to the update service. This is how we ensure our CQC Policies and Procedures are always up to date and CQC Compliant.  The Update Service is FREE for the first year when you purchase a full set of Policies and Procedures and to continue with the service it’s just £195.00 (ex-vat) per YEAR thereafter. There are no ties, restrictions or contracts – flexibility and choice is our objective. Let W&P do the hard work for you to ensure your Policies and Procedures are always up to date.

The Policies and Procedures are designed to be clear and concise and we work really hard to ensure they are as user friendly and as easy to understand as possible avoiding buzz words and acronyms where we can.

Key Features of our CQC Policies & Procedures

Training resources for all levels of staff covering Care Act 2014 and New Fundamental Standards

Care Act 2014 Statement in all relevant policies

Comprehensive introduction to the Care Act 2014 for strategic management

Care Act 2014 Impact Statements

Related Policies – to assist those who have local authority or NHS contracts

Free update service for up to a year for all new customers

Policies reviewed every 4 months, updated along with a review record to evidence compliance for CQC

Perfect for small to medium sized businesses.

Quick and simple to use.

Easy to follow manager’s notes detailing how to personalise and adapt the policies.

Provided in word format, making them accessible, easy to review and update when required.

Updates are emailed directly to you as legislation or guidance requires.

Available to purchase as a complete set or individually

No mandatory subscription payment required on purchase.

Cross checked to other legislative requirements e.g. Data Protection Act, Immigration and Asylum Act, Disability Discrimination Act.

One to one advisors available for all enquiries

View all Residential Policies & Procedures

  1. Access to Records and Files
  2. Accessible Information & Communication
  3. Accidents, Incidents and Emergencies Reporting (RIDDOR
  4. Admission
  5. Adult Safeguarding
  6. Advance Care Planning
  7. Advocacy
  8. Alcohol and Drugs
  9. Appraisal
  10. Assessment of Need and Eligibility
  11. Audit
  12. Autonomy and Independence
  13. Bariatric Care
  14. Basic Life Support
  15. Bribery and Corruption
  16. Bullying and Harassment
  17. Business Contingency and Emergency Planning
  18. Care and Support Planning
  19. CCTV
  20. Challenging Behaviour, Violence and Aggression
  21. Clinical Governance Statement
  22. Code of Conduct for Workers
  23. Communicable Infections Management
  24. Compliance Principles
  25. Communicable Infections Management
  26. Complaints
  27. Compliments (Listening and Learning)
  28. Confidentiality
  29. Conflict of Interest
  30. Consent
  31. Continuity of Care or Support Workers
  32. Control of Substances Hazardous to Health (COSHH)
  33. Co-operating with other Providers
  34. Corporate Social Responsibility
  35. Cyber Security
  36. Data Protection (GDPR)
  37. Decontamination
  38. Dementia Care
  39. Deprivation of Liberty Safeguards
  40. Diabetes
  41. Dignity and Respect
  42. Direct Payments
  43. Disciplinary
  44. Disclosure and Barring Service and Referral  (DBS)
  45. Display Screen Equipment
  46. DNACPR
  47. Dress Code
  48. Duty of Candour
  49. End of Life
  50. Environmental and Waste Management
  51. Equal Opportunities
  52. Equality and Diversity
  53. Female Genital Mutilation
  54. Falls Prevention
  55. Financial Irregularities
  56. Fire Safety
  57. First Aid
  58. Fit and Proper Persons – Director
  59. Freedom of Information
  60. Gifts and Legacies
  61. Good Governance
  62. Grievance (Staff)
  63. Handling of money – Residents
  64. Health and Safety
  65. Home working
  66. Hot Water and Surfaces
  67. Ill Treatment Wilful and Neglect
  68. Infection Control
  69. Internet, email ands mobile phone use
  70. Isolation Procedure
  71. Key Holder
  72. Legionnaires Disease
  73. Maternity, Paternity, Adoption an shared leave
  74. Medical Devices
  75. Medication
  76. Meeting Needs
  77. Mental Capacity Act 2005
  78. Missing Persons
  79. Modern Slavery
  80. Mobile Phone Use
  81. Monitoring and Accountability
  82. Moving and Handling
  83. MRSA (Methicillin Resistant Staphylococcus Aureus)
  84. Notifications
  85. Nurse Revalidation
  86. Nutrition, Hydration & Food safety
  87. Oral Health
  88. Personal Budgets
  89. Person Centred Planning
  90. Personal safety and lone working
  91. Pest Control
  92. Pets
  93. Position of Trust
  94. Positive Behaviour Support
  95. Premises Access – Staff and Visitors
  96. Prevention of Pressure Ulcer
  97. Professional Boundaries
  98. Promoting Continence
  99. Protective Clothing and Equipment
  100. Radicalisation
  101. Range of Services and the Limits to Responsibility
  102. Record Keeping
  103. Recruitment and Selection
  104. Recruitment of Volunteers
  105. Redundancy, Redeployment & Retirement
  106. Relatives Friends and Carers
  107. Religion and Belief
  108. Residents Contract
  109. Responsive Service
  110. Restraint
  111. Retirement
  112. Risk Assessment
  113. Safeguarding Children in an Adult Setting
  114. Safe Use of Bed Rails
  115. Sensory Impairment
  116. Sepsis Awareness
  117. Service Improvement Plan
  118. Sexuality
  119. Sickness/Absence
  120. Smoking
  121. Social Inclusion
  122. Social Media and Networking
  123. Staff General Welfare & Facilities
  124. Staff Working Night
  125. Stress Management
  126. Supervision
  127. Termination of care services
  128. Training, Development and Qualifications
  129. Vaccinations
  130. Whistleblowing
  131. Young People and Employment

View all Domiciliary Policies & Procedures

  1. Access to Records and Files
  2. Accidents and Emergencies
  3. Accidents and Incident Reporting (RIDDOR)
  4. Adult Safeguarding
  5. Advance Care Planning
  6. Advocacy
  7. Alcohol and Drugs
  8. Appraisal
  9. Assessment of Need and Eligibility
  10. Assistive Technology
  11. Audit
  12. Autonomy and Independence
  13. Bariatric Care
  14. Basic Life Support
  15. Bribery and Corruption
  16. Bullying & Harassment
  17. Business Contingency and Emergency Planning
  18. Care and Support Planning
  19. CCTV Code of Conduct
  20. Challenging Behaviour, Violence and Aggression
  21. Clinical Governance Statement
  22. Code of Conduct for Workers
  23. Collection of Prescriptions
  24. Compliance Principles
  25. Complaints
  26. Compliments (Listening and Learning)
  27. Confidentiality
  28. Consent
  29. Continuity of Care or Support Workers
  30. Control of Substances Hazardous to Health (COSHH)
  31. Co-operating with other Providers
  32. Corporate Social Responsibility
  33. Data Protection
  34. Death of a Service User
  35. Dementia Care
  36. Deprivation of Liberty Safeguards
  37. Diabetes
  38. Dignity and Respect
  39. Direct Payments
  40. Disability Discrimination
  41. Disciplinary
  42. Disclosure and Barring Service (DBS)
  43. Disclosure and Barring Service (DBS) Referral
  44. DNR
  45. Dress Code
  46. Duty of Candour
  47. End of Life
  48. Environmental Management
  49. Equal Opportunities
  50. Equality and Diversity
  51. Falls Prevention
  52. Female Genital Mutilation
  53. Financial Irregularities
  54. Financial Procedures
  55. Fire Safety
  56. First Aid
  57. Fit and Proper Persons – Directors
  58. Freedom of Information
  59. Gifts and Legacies
  60. Good Governance
  61. Grievance (Staff)
  62. Handling of Money – Service Users
  63. Health and Safety
  64. Homeworking
  65. Hot Water and Surfaces
  66. Ill Treatment or Wilful Neglect
  67. Infection Control
  68. Internet, Email and Mobile Phone
  69. Maternity, Paternity, Adoption and shared leave
  70. Medical Devices
  71. Medication
  72. Meeting Needs
  73. Mental Capacity Act 2005
  74. Missed Visits
  75. Missing Persons
  76. Modern Slavery
  77. Monitoring and Accountability
  78. Moving and Handling
  79. MRSA (Methicillin Resistant Staphylococcus Aureus)
  80. Notifications
  81. Nurse Revalidation
  82. Nutritional, Hydration and Food Safety
  83. Oral Health
  84. Out of Hours and Emergency on Call Cover
  85. Oxygen Therapy
  86. Personal Budgets
  87. Person Centred Planning
  88. Personal Safety/Lone working
  89. Personal Shopping
  90. Position of Trust
  91. Positive behaviour Support
  92. Premises, Environment and Access
  93. Prevention of Pressure Ulcer
  94. Professional Boundaries
  95. Promoting Continence
  96. Protective Clothing and Equipment
  97. Radicalisation
  98. Range of Services and the Limits to Responsibility
  99. Record Keeping
  100. Recruitment and Selection
  101. Recruitment of Volunteers
  102. Redundancy, Redeployment and retirement
  103. Relatives, Friends and Informal Carers
  104. Religion and Belief
  105. Responsive Services
  106. Restraint
  107. Risk Assessment
  108. Safeguarding Children in an Adult Setting
  109. Sensory Impairment
  110. Sepsis Awareness
  111. Service Improvement Plan
  112. Service User’s Contract
  113. Service User’s Home Security
  114. Service User’s Records (Home)
  115. Sexuality
  116. Sickness/Absence
  117. Smoking
  118. Social Inclusion
  119. Social Media and Public Relations
  120. Staff General Welfare and Facilities
  121. Staff Sleep In
  122. Stress Management
  123. Supervision
  124. Termination of care services
  125. Training, Development and Qualifications
  126. Vaccinations
  127. Vehicle Car Scheme
  128. Whistleblowing
  129. Young People and Employment Policy

View all Clinical Procedures

  1. Administration Of An Enema Or Suppository
  2. Appraisal
  3. Aseptic Technique
  4. Assessment Of Need And Eligibility
  5. Basic Life Support (Bls)
  6. Bariatric Care
  7. Bladder Irrigation
  8. Blood Transfusions And Iv Fluids Infusions
  9. Bowel Management
  10. Buccal Midazolam
  11. Care And Support Planning
  12. Catheter Care
  13. Certification /Confirmation Of Death
  14. Clinical Governance
  15. Clostridium Difficile Infection Control Guidelines
  16. Collection Of Specimens
  17. Confidentiality Of Records
  18. Consent
  19. Continence Assessment And Promotion
  20. Cooperating with other providers
  21. Creutzfeldt Jacob Disease CJD
  22. Death Of An Individual
  23. Diabetes
  24. End Of Life
  25. Epileptic Seizures
  26. Enteral Feeding
  27. Extended Spectrum Beta Lactamase (Esbl)
  28. Eye Care
  29. Falls prevention
  30. Foot care
  31. Hand washing
  32. HIV / aids
  33. Hydration management
  34. Infection control
  35. Injections
  36. Isolation nursing
  37. Latex
  38. Measuring blood pressure
  39. Measuring body temperature
  40. Medication
  41. Medication administration via an enterel feeding tube
  42. M.R.S.A. Infection control guidelines
  43. Nasogastric Tube – Intubation, Aspiration And Removal
  44. Nasopharyngeal Orapharyngeal suction
  45. Nasopharyngeal Wash; (Vacuum Assisted Aspirate Method)
  46. Nebulisation
  47. Needlestick Injuries
  48. Nutritional, Hydration and Food Safety
  49. Oral Health
  50. Outbreak Of Diarrhoea And Vomiting (Cause Unknown)
  51. Oxygen Therapy And Pulse Oximetry
  52. Personal Protective Equipment
  53. Port-a-cath
  54. Potentially violent individuals
  55. Prevention Of Pressure Ulcers
  56. Quality Assurance
  57. Rotavirus And Norovirus Infection Control Guidelines
  58. Safe Use Of Bed Rails
  59. Sepsis
  60. Setting Up A Syringe Driver – Mckinley T34
  61. Stoma Care – Stoma Bag Change
  62. Tracheostomy Care
  63. Tracheostomy Ventilator
  64. Urinary Catheterisation
  65. Venupuncture
  66. Wound Management

Preview the Policies and Procedures

Residential Care Home Policies

Domiciliary Policies

Clinical Policies and Procedures