Policies and Procedures for Domiciliary Services

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CQC Domiciliary Care Regulations

Policies for CQC Compliance

Free Updates for a Year

The update service is FREE for up to a year when you purchase a full set of Policies and Procedures

Includes Form Templates (worth £299) completely FREE!

Dom Care Agency form templates

Purchase the Full Set

Over 130 comprehensive Policies and Procedures for Domiciliary Based Services including agencies.

Purchase Individual Domiciliary Policies

Purchase individual policies online from just £35 each.

Over 130 comprehensive Policies and Procedures for Domiciliary Based Services that are researched and written to meet all the CQC regulatory, legislative and good practice guidance within the Health and Social Care sector.

W&P Polices are available for Residential, Domiciliary and Nursing Services in England, Wales and Scotland.


W&P’s Policies and Procedures meet all the CQC Regulations…

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014

Care Act 2014

Criminal Justice and Courts Act 2014.

The Care Standards Act 2000

Click on the title to purchase individually

Purchase a full set of Domiciliary Policies

£995.00 – Buy now Excluding 20% tax

The Full Set of Policies include the following Form Templates worth £299!

Generic Forms

Care Plan & Risk Assessment templates etc.

This is all you will need to get your domiciliary business started in terms of care planning, risk assessment and general management processes. The forms are designed to cover all the mandatory standards required in the Fundamental Standards.

View Contents List

  1. Level 1 – General Support
  2. Level 2 – Administering
  3. Level 3 – Specialised Techniques
  4. Risk Assessment
  5. List of Medicines
  6. Homely Remedies
  7. Consent to Administer
  8. PRN as Required Medication
  9. MAR Charts/PRN
  10. Collect from Pharmacy
  11. Disposal Record
  12. Level 3 Training Record
  13. Error Guidance
  14. Error Report Form
  15. Staff Signature List
  16. Audit Tool
  17. Controlled Drug Guidance
  18. Medication Policy
  19. Medication Refrigerator (Care Home)
  20. Residential Medication Policy
  21. Return to Pharmacy (Care Home)
  22. Vaccination List

Personnel Forms

Application forms & Appraisal templates etc.

This is all you will need to get started Recruiting and Selecting domiciliary care staff. It provides evidence of CQC compliance under Schedule 3. It includes Spot Checks, Supervision and Appraisal records.

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  1. Applicants’ Guide
  2. Application Form
  3. Appraisal Record
  4. Back to Work Interview Form
  5. Equal Opportunity Policy
  6. Index for Care Worker Office File
  7. Interview Assessment Evidence
  8. Job Description
  9. Letter of Concern for Staff – Sample 1
  10. Letter of Concern for Staff – Sample 2
  11. Letter of Concern for Staff – Sample 3
  12. Person Specification
  13. Reference Request
  14. Spot Checks – Care Home
  15. Spot Checks – Domiciliary
  16. Spot Checks New Staff – Care Home
  17. Spot Checks New Staff – Domiciliary
  18. Staff Consent
  19. Successful Applicant Letter
  20. Supervision Contract
  21. Supervision Record
  22. Vacancy Enquiry Form
  23. Verbal Reference Notes
  24. Written Statement of Employment Template

Medication Management Forms

Blank Mar Charts & Risk Assessment templates

This is all you will need to manage medication safely and effectively. These forms are intended for use as templates which can be easily changed and updated as required.


View Contents List

  1. About me
  2. Accident/Incident Record
  3. Adult Safeguarding Investigation Log
  4. Assessment of Need (Care Home)
  5. Assessment of Need (Domiciliary)
  6. Attendance Record Diary
  7. Care Plan for a Person with Type 1 Diabetes
  8. Care Plan for a Person with Type 2 Diabetes
  9. Care Plan Template (Care Home)
  10. Care Plan Template (Domiciliary)
  11. Care Review Template (Care Home)
  12. Care Review Template (Domiciliary)
  13. Care Transfer form
  14. Complaint Acknowledgement Letter
  15. Complaint Investigation Findings Letter
  16. Complaint Investigation Record
  17. Complaints Log
  18. Compliments Log
  19. Confirmation of Service Letter (Domiciliary)
  20. Confirmation of Service Letter (Care Home)
  21. Consent to Care and Treatment Form
  22. Contract Residential Self Funder
  23. Financial Transaction Form
  24. IPC Lead – Annual Statement Proforma
  25. Quality Assurance Questionnaire “Annual”( Care Home)
  26. Quality Assurance Questionnaire “Annual”(Domiciliary)
  27. Quality Assurance Questionnaire “First Response”(Care Home)
  28. Quality Assurance Questionnaire “First Response”(Domiciliary)
  29. Quality Assurance Questionnaire “Health Professionals”
  30. Quality Assurance Questionnaire “Internal Staff”
  31. Quality Assurance Questionnaire “Random”(Care Home)
  32. Quality Assurance Questionnaire “Random”(Domiciliary)
  33. Record of Gifts Form
  34. Risk Assessment Template: Choking
  35. Risk Assessment Template: COSHH
  36. Risk Assessment Template: Falls
  37. Risk Assessment Template: Infection Control (Domiciliary)
  38. Risk Assessment Template: Infection Control (Care Home)
  39. Risk Assessment Template: Moving and Handling (Domiciliary)
  40. Risk Assessment Template: Moving and Handling (Care Home)
  41. Risk Assessment Template: Premises – Office
  42. Risk Assessment Template: Premises – Service User
  43. Risk Assessment Template: Promoting Positive Behaviour
  44. Risk Assessment Template: Transport
  45. Service Users Contract (Domiciliary)
  46. Service Users Notes (Domiciliary)
  47. Staff Medication Monitoring (Care Home)
  48. Statement of Purpose & Service User/ Residents Guide
  49. Telephone Log
  50. Terms of Business

Key Features of our Policies

Training resources for all levels of staff covering Care Act 2014 and the Fundamental Standards 2014

Care Act 2014 Statement in all relevant policies

Comprehensive introduction to the Care Act 2014 for strategic management

Care Act 2014 Impact Statements

“No Secrets” REVOKED – full guidance on Chapter 14

Related Policies – to assist those who have local authority or NHS contracts

Free update service for up to a year for all new customers

Policies reviewed quarterly, updates where required and evidenced for CQC

Perfect for small to medium sized businesses.

Quick and simple to use.

Easy to follow manager’s notes detailing how to personalise and adapt the policies.

Provided in Microsoft Word format, making them accessible, easy to review and update when required.

Updates are emailed directly to you as legislation or guidance requires.

Available to purchase as a complete set or individually.

No mandatory subscription payment required on purchase.

Cross checked to other legislative requirements e.g. Data Protection Act, Immigration and Asylum Act, Disability Discrimination Act.

One to one advisors available for all enquiries

Preview the Domiciliary Policies and Procedures

Free Updates for the first year

W&P’s researchers constantly scan and reviews all the statutory websites and industry publications to track the very latest developments in the Health & Social Care Sector. Each quarter we assimilate all the data collected and update the policies and send all the revised or new policies to our customers who have subscribed to the update service. This is how we ensure our Policies and Procedures are always up to date and CQC Compliant.  The update service is FREE for up to a year when you purchase a full set of Policies and Procedures and to continue with the service it’s just £195.00 (ex vat) per YEAR thereafter. There are no ties, restrictions or contracts – flexibility and choice is our objective. Let W&P do the hard work for you to ensure your Policies and Procedures are always up to date.

Purchase a full set of Domiciliary Policies

£995.00 – Buy now Excluding 20% tax

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